How to Deal With The QuickBooks Has Reached Maximum Number of Unregistered Users Error

Understanding and Resolving: QuickBooks “QuickBooks Has Reached Maximum Number Of Unregistered Users” error.

QuickBooks can be accessed in single-user or multi-user modes, depending on the user’s needs. You’ll see that adding the appropriate clients and the organization documents is quite simple when working in the multi-user mode. 

However, there is a chance that the registration of your QuickBooks program was not completed properly, which is one of the prime reasons for the “QuickBooks has reached the maximum number of users” error. Especially when you get the error message on your QuickBooks applications stating “QuickBooks has reached maximum number of unregistered users. To continue using QuickBooks, you must register now”.

Or

“You have exceeded the maximum number of users who can access the company at one time.”

This article will inform and assist you in fixing the QuickBooks maximum number of unregistered user reached errors by providing detailed solutions.

Reasons Behind QuickBooks Has Reached Maximum Number Of Unregistered Users Error

The following is a list of possible causes for the maximum number of unregistered user errors in QuickBooks:

• Windows framework is disturbed: The maximum number of unregistered user problems may arise if either functional or technological reasons impact the Windows framework.
• Due to malware or viruses: The maximum number of unregistered users problem may occur if the Windows framework comes under attack from malware or viruses.
• Wrongful shutdown of the system while the application was active: The maximum number of unregistered users problem may also happen if the application or the system is abruptly shut down in any way.
• Interruption from other applications: The maximum number of unregistered users problem could happen if the software gets fewer computing resources and hangs due to numerous applications running in the background or interpreting QuickBooks’s functionality.
• Defective Installation: The maximum number of unregistered user errors could happen if any software or hardware is improperly installed.

Try implementing the solutions given below to resolve the error; if you still need help, contact 1-802-778-9005, or you can mail us at: [email protected]

Pre-requisites for Solving This Issue

Before attempting to resolve the “QuickBooks has Reached Maximum Number of Unregistered Users” error, first ensure that you have the required authorization to access QuickBooks, Then follow the steps given below:

• Ensure that you are authorized to register/ reregister/De-register QuickBooks.
• Take a backup of your accounting data from QuickBooks
• Ensure that you have “Administration Rights” to access QuickBooks.

Essential Tips for Resolving “QuickBooks Has Reached Maximum Number Of Unregistered Users” error.

Follow the following quick fixes for QuickBooks a has reached the maximum number of unregistered user errors:

Error Causes	Solutions
Online Licensing Data is out of sync.	Sync Online Licensing Data and verify the number of Licensed Users.
Interruption from other applications.	Close all workstations and other applications running in the background.
Invalid data in the Entitlement Data folder.	Delete all the data from the Entitlement Data folder.
Unsupportive name entry of the WSActivity File.	Rename the WSActivity File to OLDWSActivity.
The Internet Security and Third-Party Firewalls aren’t set up to permit access.	Ensure Internet Security and Third-party Firewalls are set up to permit access.

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How To Fix The Error in QuickBooks There Are Too Many Unregistered Users?

Solution 1: Online Licensing Data Sync And Verification Of The Number Of Licensed Users

Follow the steps below to verify the number of licensed users:

1. Step: Select the Manage My License option from the Help menu > Sync License Data Online and click OK.
2. Step: Choose the Manage My License option from the Help menu > Buy Additional User License.
3. Step: Check how many Licensed Users there are and verify.

Contact support at 1-802-778-9005 if the number of licensed users is lower or greater than anticipated for further assistance.

Solution 2: Close All Workstations

Follow the below-given steps to close all running workstations to fix the QuickBooks has reached the maximum number of unregistered users error:

1. Step: To close the QuickBooks point of sale, click on the Exit button from the file option.

Note: The X button at the top right corner of the screen should not be clicked to close the app. The licenses will not become available if you shut down the system in such a manner.

2. Step: Now restart the workstations. 

As a result, POS won’t be able to launch multiple workstations until you restart your workstation/ Computer.

In case this doesn’t solve the issue even after restarting, move on to the next solution.

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Solution 3: Delete All The Data From The Entitlement Data Folder

Follow the steps below to clear the data from the Entitlement Data folder:

1. Step: Right-click the Windows Start button on the Point of Sale server and select “Open Windows Explorer.”
2. Step: Click on “Organize,” select “Folder and Search Options.”
3. Step: To reveal hidden files and folders, click the “View” tab, choose “Show hidden files and folders,” then uncheck the box next to “Hide protected system operating files.”
4. Step: Respond “Yes” to the warning dialogue box and click on “OK.”
5. Step: Go to C:Program DataIntuitEntitlement ClientXX (where “XX” is the greatest numerical version you see) to find the respective folder.
6. Step: To erase the whole contents of the folder at once, press CTRL + A + Delete on your keyboard and then select “Yes” on the pop-up dialogue box.

Restart the registration procedure after opening QuickBooks Desktop Point of Sale.

Solution 4: Rename The WSActivity File

Follow the instructions below to rename the WSActivity file:

1. Step: Navigate to C:Program DataIntuitQuickBooks Point of Sale XXIni.
2. Step: Choose the Rename option by right-clicking on WSActivity.
3. Step: Type OLDWSActivity and then click anywhere to save.
4. Step: Launch QuickBooks Desktop Point of Sale to check whether the issue has been resolved.

If the error persists, move on to the next solution.

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Solution 5: Ensure That Internet Security And Third-Party Firewalls Are Set Up To Permit Access

The firewall needs to be configured properly for QuickBooks Point of Sale to function successfully.

The steps to configure the firewall and internet security systems are as follows:

1. Step: Navigate to Control Panel > System and Security > Windows Firewall to access the Windows Firewall settings.
2. Step: From the left side of the window, select the “Advanced Settings” option.
3. Step: From the right side of the window, select “Inbound Rules” and then click on the “New Rule” option.
4. Step: Choose “Port” and then select the “Next” option.
5. Step: Please enter the following details:
   • TCP port: 443
   • UDP port: 55333
   • Allow the connection
   • Name: QuickBooks Point of Sale

6. Step: To save the changes made, select the “Finish” option.

Solution 6: Use the QuickBooks Point of Sale Connectivity Tool

Utilizing the QuickBooks Point of Sale Connectivity Tool is also advised to deal with the issue at hand. This program can assist in locating any inconsistencies between your security and network configurations and offers suggestions for fixing any problems.

Follow the instructions below to use the tool and rectify any error:

1. Step: Download the QuickBooks Point of Sale Connectivity Tool from the online website.
2. Step: Run the tool on the PC where QuickBooks Point of Sale is installed.
3. Step: To conduct the network and security tests, follow the on-screen instructions.
4. Step: Review the findings and update your network and security configuration as necessary to deal with the error.

Solution 7: Remove and Re-Add Users in QuickBooks

To resolve the “QuickBooks has reached the maximum number of unregistered users” error, removing and re-adding users can be an effective solution. 

Follow these steps to remove and re-add users in QuickBooks:

1. Log in as Administrator:
   • Ensure you are logged into QuickBooks with an account that has administrative privileges.

2. To Remove the User:
   • Navigate to the Company menu.
   • Select Users, then click on Set Up Users and Roles.
   • In the list of users, select the user you want to remove.
   • Click on Delete User. Confirm the deletion when prompted.

Once you remove the users that you want, re-add them.

3. Re-Add the User:
   • Go back to the Set Up Users and Roles section and click on Add User.
   • Enter the new user’s name and password.
   • Assign appropriate roles and permissions as necessary.
   • Click Save to complete the process.

4. Verify User Registration:
   • After re-adding, ensure that the user is properly registered. You can do this by going to the Help menu, selecting Manage My License, and syncing license data online.

You can make sure that the users’ profiles are set up correctly by removing and re-adding users in QuickBooks without any conflicts or errors that might cause the ‘Maximum Number of Unregistered Users’ message.

How to Change QuickBooks Online’s Primary Admin?

In QuickBooks Online, changing the principal administrator is a straightforward procedure.

Follow the steps below to change the administrator: 

Step 1: Log in with your account, which is the current primary admin. 

1. Step: Select “Manage Users” from the “Settings” menu. 
2. Step: You may now select which person to designate as the new primary admin by clicking on their name and choosing the “Make Primary” option.
3. Step: Confirm the adjustments when you’ve done. Next, log out of your account.

The newly designated primary admin will now have access to all QuickBooks Online features that you previously had exclusive access to. It’s vital to remember that only another existing user who has administrative access rights can change the primary administrators.

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Wrapping-Up!

Hopefully, the solutions listed here will help you overcome the error of QuickBooks Has Reached Maximum Number Of Unregistered Users. But if you still need help regarding this issue or professional assistance, immediately contact our customer service to avoid any inconvenience.

Implement the solutions given above to resolve the error; if you still need help, contact 1-802-778-9005, or you can mail us at: [email protected]

FAQs

How Many Users Can Simultaneously Access a Company’s QuickBooks File at the Most?

Up to 30 simultaneous users may use QuickBooks simultaneously. The maximum number of concurrent users for QuickBooks Pro is three, whereas the maximum number for Premier is five. If no one uses the server to access QuickBooks, the server does not count as a user. With QuickBooks Enterprise solutions, you can work on the file simultaneously for more people.

How to Fix Error Message: QuickBooks Has Reached the Maximum Number of Unregistered Hours?

If you’re seeing the “QuickBooks has reached the maximum number of unregistered hours” message, it indicates your trial version has expired or you’re using a time-limited feature. Here’s how to resolve it:

• Check Your License: Ensure your QuickBooks is registered. Navigate to Help > Register QuickBooks and enter your license info.
• Upgrade to Full Version: If you’re on a trial, purchase and activate the full version of QuickBooks to avoid further restrictions.

How to Get Rid of a User from QuickBooks?

You can remove a user from QuickBooks by following the steps below:

1. Step: Select the Settings tab.
2. Step: Select the Manage Users option.
3. Step: Choose the arrow icon in the column to delete.
4. Step: Click the Delete tab option.
5. Step: Select the Delete option again in the confirmation window. 

The selected respective user will now be deleted from the database.

Can I Manage Multiple Businesses with a Single Copy of QuickBooks?

Yes, you can manage as many organizations as you wish from a single copy of QuickBooks. If you utilize QuickBooks with numerous users, each user will still need their license.

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