Fix QuickBooks Event ID Log Error 4 (Solved)

What is error 4 in QuickBooks Desktop Event ID log & how does it look when it occurs?

The QuickBooks Event ID 4 error typically occurs due to a corrupted .NET Framework when users try to initiate the QB Integration Manager, damaged system files(QBW), a corrupt installation, conflicts with third-party software or due to Windows registry error.

Users’ data get hampered as users might lose their company file data or some other important data.

Note: This error is primarily triggered when the .NET Framework 4.0 on Windows 7 ceases to function as expected. 

Being a Windows-specific error, it has the potential to impact QuickBooks even when it’s installed on a server.

Upon the occurrence of this error, you will get the following error messages on your computer screen:

“Integration Manager could not connect to QuickBooks. Please make sure that it is open” when it takes place.”

“QuickBooks event ID 4 – An unexpected error has occurred in QuickBooks: Returning NULL QBW in Instance Handle”.

What are the Root Causes Behind the QuickBooks Event ID 4 Error?

The QuickBooks Event ID 4 error is triggered by issues related to the .NET framework. A specific problem in .NET Framework 4.0 SP 1 is the primary cause behind the occurrence of this error.

However, this error is not exclusive to the .NET framework issue. Several other factors could lead to this error.

Here are other possible factors that may be the root cause of this error:

• Damage or Corruption of QuickBooks Company File (QBW): The company file is a crucial component of QuickBooks. If this file gets damaged or corrupted due to any reason, it can lead to this error.
• Conflicts with third-party software: Other software can interfere with QuickBooks operations, leading to this error.
• Virus or Malware Attack: If QuickBooks files get affected by a virus/malware, it can result in QB Event error ID 4.
• Incomplete or Corrupt Installation of QuickBooks Software: If the installation of QuickBooks software is not completed properly or if the installed files are corrupt, it can cause this error.
• Windows Registry Error: Errors in the Windows registry can also lead to QuickBooks error ID 4. In the Windows registry database, Windows and its applications store their settings. If there’s an error in this database, it can affect the functioning of QuickBooks and the entire system.
• Accidental Removal of Essential QuickBooks Related File: Sometimes, a background running application might accidentally delete an essential file related to QuickBooks, leading to this situation.

Understanding these potential causes can help in troubleshooting and resolving QuickBooks Event ID 4 effectively.

How Can We Identify the Effect of QuickBooks Event ID 4?

When the QuickBooks Event ID 4 users will face the following symptoms:

• QuickBooks might become unresponsive, slow, or even stop working.
• An error alert could be displayed on your monitor.
• The system might become noticeably sluggish, failing to respond to mouse clicks and keyboard inputs accurately.
• You could face issues with Windows OS, such as crashes, freezes, and slow performance.
• The error could surface on your screen, leading to the crash of any open Windows application.

The following error messages may be displayed to the user on their screen in the case of QuickBooks Event ID 4:

An unexpected error has occurred in “Intuit QuickBooks Enterprise Solutions: Manufacturing and Wholesale 19.0”: DB error -210 ErrorMessage:’User ‘456964656e’ has the row in ‘LOCKS’ locked’ from file:’src\sadbsess.cpp’ at line 4727 from   function:’SADBSession::AcquireLock

An unexpected error has occurred in “QuickBooks: Point of Sale 2020”: WPR: OpenPrinter call failed.

An unexpected error has occurred in “QuickBooks: Desktop Pro 2020”: WPR: calling ABORT_CLOSE.

An unexpected error has occured in QuickBooks: MainFrame must be already created by now as this dll is demand loaded

An unexpected error has occurred in “Intuit QuickBooks Enterprise Solutions: Manufacturing and Wholesale 19.0”: DMError Information:-6123 Additional Info: The server we are attempting to attach to can’t be found.

WPR: calling ABORT_CLOSE in the event log – not on the server, but on the client machine.

An unexpected error has occurred in “QuickBooks: Premier Edition 2020”: WPR: SetNameDriverAndPort call failed.

An unexpected error has occurred in “QuickBooks: Premier Accountant Edition 2020”: WPR: validation failed.

Solutions to Fix QuickBooks Event ID 4 Error

Solution 1: Use the QuickBooks Install Diagnostics Tool or Repair The QuickBooks Application

Solution 2: Close QuickBooks Running Background Program & Login Your System As An Administrator

Before  moving on to applying any solutions, consider the following:

• Back up your essential data as it protects your information in case anything unexpected happens during the troubleshooting process.
• Close any applications running in the background.
• Ensure you have a stable internet connection.
• Also, make sure your antivirus system is temporarily disabled.

The following are the steps to close QuickBooks running background programs and log in to your system as an administrator:

Step 1: Close QuickBooks Running Background Programs

1. Press Ctrl + Shift + Esc to launch the Task Manager.
2. Close all ongoing programs.
3. Additionally, click on the Processes tab.
4. Look for any processes that are related to QuickBooks, such as QBW32.EXE, qbupdate.exe, and QBDBMgrN.exe.
5. Click on each of these processes and then click on the End Process button to close them.

Note: Please note that you should only end a process if you know what it does. Ending important system processes can cause problems.

Step 2: Log in to Your System as an Administrator

1. Click on the Start button and select the user icon on the top left of the Start menu.
2. Select the Administrator account from the list. If you’re asked for a password, enter it.
3. Once you’re logged in as an administrator, you can make the necessary changes to QuickBooks or any other programs on your system.

Note: Always be careful when logged in as an administrator, as it gives you full control over your system. Misusing this power can lead to data loss or damage to your system.

Solution 3: Run Quick Fix My Program & QuickBooks File Doctor

The QuickBooks Event ID 4 error usually happens when there’s a problem with the .NET Framework or your QuickBooks company file. Quick Fix My Program is a tool in QuickBooks that can close any background processes and quickly fix your program.

Run the Quick Fix My Program to attempt to fix the QuickBooks Event ID 4 error. If the error is still there, after using the quick fix my program, you should then download, install, and use the QuickBooks File Doctor. This tool checks your QuickBooks file for any issues and fixes them. Using these tools can help get rid of the QuickBooks Event ID 4 error.

Solution 4: Manually Fix the .NET Framework on Windows

Note: Administrator permission or privilege is required to turn the Windows features on/off.

Step 6: Look for .NET Framework in the list of programs displayed.

Step 7: Verify the settings for both .NET Framework 4.5 (including 4.6, 4.7 & 4.8 versions) and .NET Framework 3.5 SP1.

If the .NET Framework 4.5 (or later) checkbox is not checked, do the following steps:

If the .NET Framework 4.5 (or later) checkbox is checked, do the following:

If the .NET Framework 3.5 SP1 checkbox is not checked, do the following:

If the .NET Framework 3.5 SP1 checkbox is checked, do the following:

Note: If turning the .NET framework on/off does not resolve the QB error, consider repairing the installed .NET Framework program. If the QB Event ID 4 error continues, you may need to uninstall and reinstall the framework.

Solution 5: Reinstall the .NET Framework on Windows

Step 5: Choose the Uninstall option.

Note: The uninstallation process will take about 1-2 minutes

Solution 6: Rectify the Registry Editor to Fix Event id 4 in QuickBooks

Before making any changes to your registry, it’s crucial to back it up.

Backup Windows registry by following the below steps:

Follow the following steps to rectify the Windows registry:

“HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL”

Solution 7: Use Windows System File Checker

The System File Checker (SFC) allows users to scan for problems in the system and rectify them. This can potentially be useful when dealing with issues related to QuickBooks files and related issues.

Here are the steps to how to use Windows System File Checker:

Solution 8: Reinstall QuickBooks and Use the Clean Install Tool

First Step: Uninstall QuickBooks

To uninstall QuickBooks manually, complete the following steps:

Second: Reinstall QuickBooks using the QuickBooks Clean Install Tool

Download and run the QuickBooks clean install tool after uninstalling the QuickBooks application, and then proceed to clean install QuickBooks.

To perform a clean installation, complete the following process:

Solution 9: Update QuickBooks Software to The Latest Release

Using an outdated version might result in compatibility problems, which could cause errors such as QuickBooks event id 4.

Complete the following steps to update your QuickBooks software to the latest version:

Note: Once the update is complete, it’s recommended to restart QuickBooks to ensure the changes take effect efficiently.

Wrapping Up!

With this article, we tried to resolve all possible queries related. Apart from that, we have dedicated articles for all other QuickBooks Errors as well. We hope this article can assist you to resolve QuickBooks Event ID 4 Error. If the above-shown procedures don’t resolve your problems, at once get in contact with our Accounting Error Support number 1-802-778-9005 for help.

Frequently Asked Questions

How to Fix quickBooks event id log error 4 solved windows 11?

To fix QuickBooks Event ID Log Error 4 on Windows 11, update QuickBooks to the latest version, run QuickBooks as Administrator, repair .NET Framework, and use the QuickBooks Tool Hub to scan and resolve any file-related issues.

Why do I keep Getting an Event ID 4 Error on my Server 2012R2?

Event ID 4 errors on Server 2012R2 typically occur due to issues with .NET Framework, corrupted system files, or application conflicts. These errors often indicate that a specific application, such as QuickBooks, is having trouble accessing required components. Reinstalling .NET Framework or repairing affected software can help resolve the issue.

What error messages appears when QuickBooks Event Log ID error happens?

When a QuickBooks Event Log ID error occurs, the following error messages may appear:

1. Event ID 4: “An unexpected error has occurred in QuickBooks.”
2. Event ID 5: “QuickBooks could not initialize license properties.”
3. Event ID 5719: “No logon servers available to service the logon request.”
4. Event ID 1000: “Faulting application name: QBW32.exe.”
5. Event ID 1026: “.NET Runtime error: Application: QBW32.exe.”

Disclaimer: The information outlined above for “Fix QuickBooks Event ID Log Error 4 (Solved)” is applicable to all supported versions, including QuickBooks Desktop Pro, Premier, Accountant, and Enterprise. It is designed to work with operating systems such as Windows 7, 10, and 11, as well as macOS.