QuickBooks Printing & PDF Issues – Process of Fixing Them

Printing and PDF-related errors are common challenges faced by QuickBooks users, disrupting tasks like generating invoices, printing checks, or creating financial reports. These issues typically arise due to printer setup conflicts, PDF converter errors, or software compatibility problems. From errors like “Printer not activated, code 20” to difficulties in locating a PDF viewer, such problems can impact productivity and workflow efficiency. This page categorizes and describes the most frequent QuickBooks printing and PDF issues, providing a clear understanding of their causes to help users resolve them effectively. Whether you’re dealing with printer setup issues, PDF creation errors, or technical activation problems, our guide is here to assist you.

List of most common QuickBooks Printing and PDF Issues & Errors with each error’s descriptions;

1. Printing Issues

Problems related to printing documents such as invoices, checks, or reports directly from QuickBooks. These issues often stem from printer setup, connectivity, or software configuration.

• Unable to print invoices from QuickBooks – Invoices fail to print, often due to printer compatibility issues, improper setup, or outdated printer drivers.
• Printer setup not opening or not working – The printer setup screen in QuickBooks won’t load or respond, preventing users from configuring their printing preferences.
• Error default double-sided printing – Incorrect printer settings default to double-sided printing, which may not align with user requirements.

2. PDF Viewer and Creation Issues

Challenges associated with QuickBooks’ ability to interact with PDF viewers or generate PDF documents, such as invoices or reports.

• Unable to locate PDF viewer problem – QuickBooks cannot find a compatible PDF viewer, potentially due to missing or misconfigured software.
• Unable to create PDF issue – QuickBooks encounters errors when creating PDF documents, often caused by problems with the PDF converter or printer drivers.

3. Activation and Error Codes

Technical errors that prevent printing or PDF creation due to activation or configuration problems.

• Error code 20: Printer not activated – This error occurs when the QuickBooks PDF converter is not properly activated, often due to registry or permission issues.

Disclaimer: The information outlined above for “QuickBooks Printing & PDF Issues – Process of Fixing Them” is applicable to all supported versions, including QuickBooks Desktop Pro, Premier, Accountant, and Enterprise. It is designed to work with operating systems such as Windows 7, 10, and 11, as well as macOS.