+1-802-778-9005
Home>>Accounting>>Finance How to Contact QuickBooks Desktop & Online Customer Helpline Number, live chat, Business Hours

QuickBooks support contact procedures prioritize secure, in-product engagement as the most effective method for users to obtain technical assistance for their various products. Intuit strongly recommends signing in and utilizing the Help (?) > Contact Us feature within the software, as this process automatically verifies the user’s subscription details and intelligently routes the inquiry to the most qualified specialist via chat or scheduled callback. While the general Intuit account number, 1-800-446-8848, is available for general non-product issues like security or login problems, the in-product channel is critical for resolving specific technical or operational queries. Support availability is strictly tied to the user’s specific product (Desktop, Online, Payroll) and service tier, with hours ranging from standard weekday business times to 24/7 access for premium services, emphasizing the need to consult the personalized, logged-in portal for accurate service times.

Highlights (Key Facts & Solutions)

  • Official Contact Method: The most reliable and recommended way to reach QuickBooks technical support is by signing in to your account (QuickBooks Online or Desktop) and navigating to the Help (?) icon, then selecting Contact Us for guided chat or callback options.
  • Purpose of In-Product Help: This method is preferred by Intuit as it verifies your product and subscription level, ensuring faster, more secure, and accurate routing to the correct specialist (e.g., Payroll vs. Point of Sale).
  • General Intuit Contact: A general Intuit account number, 1-800-446-8848 (1-800-4-INTUIT), is available primarily for non-product-specific issues like account security or sign-in problems.
  • Support Hours Variability: Availability of support representatives varies greatly based on the product and subscription level, with hours generally ranging from Monday–Friday, 6 AM–6 PM PT for standard plans, and some high-tier services (like Online Payroll Full Service or Desktop Assisted Payroll) offering 24/7 access.
  • Key Support Services Covered: The support process is designed to handle issues across major QuickBooks offerings, including QuickBooks Desktop, QuickBooks Online, GoPayments, Point of Sale, and all Payroll services (Core, Premium, Full Service).
  • Callback vs. Chat: When using the official portal, users are often given the choice between an immediate Chat session for quick queries or requesting a Callback to avoid waiting on hold for complex issues.

Call QuickBooks Expert Phone Number Faster with eBetterBooks

QuickBooks has a team of professionals to handle any problems or issues that users may encounter. A live person via QuickBooks desktop helpline phone number can assist you with choosing the best subscription to get started to get the most out of the QuickBooks Enterprise software.

This article mentions the best ways to reach QuickBooks experts along with QuickBooks desktop payroll phone number. However, it should be emphasized that you must log into your QuickBooks account to get the QuickBooks Technical team, which will direct you to QuickBooks 24/7 customer service number that mostly include live chat discussion. However, you can call the QuickBooks sales division to get in touch with the live representative.

Learn more about the common problems and issues that QuickBooks 24/7 Customer Executive Staff can resolve quickly.

  • QuickBooks Point of Sale
  • GoPayments by QuickBooks
  • QuickBooks Online
  • QuickBooks Desktop
  • 1099 E-File Service
  • QuickBooks Online Payroll
  • Intuit QuickBooks Desktop Payroll
  • QuickBooks Online Accountant

Contact for Point of Sale Executive Staff

If you need help with your QuickBooks Point of Sale or Payments, follow the steps below to learn how you can reach QuickBooks Phone helpline.

  1. Start the process by signing in to your QuickBooks Online company.
  2. Then, select the ‘Help’ (?) option present in the upper right corner of the screen.
  3. Now type or like Contact Us.
  4. Enter your issue, then click Let’s speak.
  5. You can even choose a way you want to get connected: Ask the QuickBooks community or chat with a Customer Executive Staff.

This method is the most effective approach to finding the right expert to help you to deal with the various QuickBooks error codes. Call QuickBooks customer service number if you still require assistance.

Contact QuickBooks Customer Executive Staff for GoPayment (Online)

If you need help with your Go Payment by QuickBooks, follow the steps below to learn how you can reach QuickBooks online Executive. This is the quickest way to get in touch with the relevant person to answer your questions about Go Payments. If you still need help, call QuickBooks Desktop Helpline Phone Number at 800-446-8848.

  1. Firstly, open QuickBooks Online
  2. Then, log in to your company’s QuickBooks Online account.
  3. Choose Help (?) in the top right corner.
  4. Choose Contact Us or type it.
  5. Type in your issue, then click Let’s speak.
  6. Then, pick a mode to contact us: Chat with a specialist or Ask the community
  7. You can also have a look over some QuickBooks payment-related FAQs.

If you are seeking to contact QuickBooks Phone number for Go Payment (Mobile App) with QuickBooks Desktop, you can either opt for the live chatting option or look over some commonly asked FAQs related to Go Payments.

Contact via QuickBooks Desktop Customer Executive Staff

Want assistance with QuickBooks contact number? Contact QuickBooks by sending a message to its TurboTax, QuickBooks, or Mint executive teams or chatting with them. Links to other resources and Intuit products are also available on the help page. The best way to reach customer executive staff via 1-800-4INTUIT (1-800-446-8848).

For QuickBooks Desktop users, you may also visit the QuickBooks website and follow the below steps to contact:

  1. Visit the QuickBooks Website.
  2. Go to Help and select QuickBooks Desktop Help.
  3. Click on Contact Us.
  4. Briefly describe your issue.
  5. Choose Let’s chat to connect with support.

How to Get Help with your Payroll Services & Offerings?

QuickBooks provides robust support options for its payroll services across Online and Desktop platforms. Depending on your subscription plan, you can connect with QuickBooks representatives through various channels, including phone, chat, and community forums.

You can reach QuickBooks through your product to get Help with your payroll services and offerings.

QuickBooks Online Payroll Customer Service

For QuickBooks Online Payroll, customers can get assistance based on their subscription type:

  • Core and Premium Members: You can contact QuickBooks support Monday through Friday, from 6 AM to 6 PM.
    Full Service Payroll – Premium and Elite Members: These customers have access to 24/7 support, so you can reach out to QuickBooks representatives any time, day or night.

QuickBooks Desktop Payroll / QuickBooks desktop Customer Executive

  • For QuickBooks Desktop Payroll ( Basic, Enhanced, or Standard Payroll), contact hours are Monday through Friday between 6 AM and 6 PM. 
  • For QuickBooks Desktop Assisted Payroll, you can contact the QuickBooks desktop helpline number any time, any day.

Here are the following steps to get in touch with QuickBooks payroll helpline/ QuickBooks desktop customer supports for the payroll service for Online/Desktop:

  1. Firstly, visit the QuickBooks website and navigate to the help number section.
  2. Click on the ‘Contact Us’ option.
  3. Enter your concern, followed by the option ‘Let’s talk.
  4. Finally, select the way you want to get in touch with the QuickBooks representative:
    • Live Chat
    • Request Callback
    • Ask the QuickBooks community

Intuit Online Payroll

Payroll Online by Intuit and Full Service by QuickBooks online payroll staff is available M-F, 6 AM to 6 PM, Payroll PT.

Choose your product and complete the form to get in touch with an expert. To utilize the new help links, you need to be logged in.

Intuit Full Service Payroll – Users must sign into QuickBooks Official website Full Service Payroll to utilize the newly added Contact Us option. To talk with an expert, fill out the available form in case the link doesn’t open.

Intuit Online Payroll – Users must sign in first to Online Payroll to access the newly added ‘Contact Us’ option. To talk with an expert, fill out the available form in case the link doesn’t open.

1099 E-File Service

Do you have questions about your 1099 E-File? Choose your product from the web page to begin a chat with QuickBooks Technical Experts.

  1. QuickBooks Intuit Online Payroll
  2. Intuit Full Service Payroll
  3. Intuit Online Payroll for Accountants
  4. QuickBooks Online
  5. QuickBooks Desktop
  6. 1099 E-File Service

Call QuickBooks Helpline Number at 877-250-9797 if you are not filing 1099s using one of the above mentioned products. Moreover, you can contact the ProAdvisor and Accountant Service for QuickBooks Online.

How do i actually talk to someone at quickBooks?

To easily speak with a QuickBooks representative, including ProAdvisors and Accountants, follow these steps:

  1. Log into Your QuickBooks Account
    Firstly, open your QuickBooks account and log in.
  2. Access the Help Icon
    Then, navigate to the Help (?) icon on the upper right side of the screen.
  3. Click on “Contact Us”
    Click on Contact Us, and then briefly describe your issue.
  4. Describe Your Issue
    A prompt will appear asking you to briefly describe the issue you are facing. Enter a short description of your query or issue.
  5. Choose Continue. 

Finally, decide on your chosen method of connection.

By following these simple steps, you can quickly connect with a QuickBooks ProAdvisor or Accountant.

Here are the steps to easily speak to a ProAdvisor and Accountant for QuickBooks Online/Desktop. Read, how?

Key Tips for Quick Assistance

  • Ensure you’re logged into your QuickBooks account to access the full range of support features.
  • Use the ‘Contact Us’ option to explore all available support channels, including forms and live assistance.

FAQ

What is the most reliable, official way to contact QuickBooks Technical Support?

The most reliable and recommended method for technical support for both QuickBooks Online (QBO) and QuickBooks Desktop (QBD) is to use the in-product Help feature after signing in to your account. This ensures you are connected to the right expert who has access to your product and subscription details.

Step-by-Step for QuickBooks Online:

1. Sign in to your QuickBooks Online company.
2. Click the Help (?) icon in the upper right corner.
3. Choose the Assistant tab and type a question, or select the Search tab and choose Contact Us.
4. Describe your issue briefly and click Continue.
5. You will be given the option to Chat with us or Have us call you (Get a callback).

Step-by-Step for QuickBooks Desktop:

1. Open your QuickBooks Desktop software.
2. Go to the Help menu and select QuickBooks Desktop Help (or press F1).
3. In the Help window, select Contact Us.
4. Briefly describe your issue and select Continue.
5. Log in to your Intuit account to see the available support options.

Why does QuickBooks recommend using the in-product ‘Help’ feature instead of a direct phone number?

QuickBooks strongly encourages using the in-product help portal because it allows the system to instantly verify your product, subscription level, and recent activity, routing you to the most qualified specialist faster.

1. Faster Routing: The system uses the issue you describe to find the correct team (e.g., Payroll, Payments, or General Accounting).
2. Enhanced Security: It prevents potential scams, as you are initiating contact from a verified, logged-in session.
3. Accurate Wait Times: You receive real-time updates on wait times for a callback or chat.

What are the official support hours for QuickBooks Desktop and Online users?

Support hours typically vary based on your specific product and subscription level. All times listed below are in Pacific Time (PT):

QuickBooks Online Support Hours:

Simple Start, Essentials, Plus:

>> Monday–Friday: 6 AM–6 PM PT
>> Saturday: 6 AM–3 PM PT

Advanced:

>> Monday–Friday: 6 AM–7 PM PT
>> Saturday–Sunday: 6 AM–3 PM PT

QuickBooks Desktop Support Hours:

Pro, Plus, Premier, and Mac:

>> Monday–Friday: 6 AM–6 PM PT

Enterprise:

>> Monday–Friday: 6 AM–6 PM PT
>> Saturday–Sunday: 6 AM–3 PM PT

Is there an official, general Intuit phone number I can call for Account or Sign-in issues?

Yes, for general Intuit Account issues, such as password recovery, security, or sign-in problems that prevent you from reaching the in-product support, you can use the official Intuit contact number:

Intuit Phone Support (General Account Issues): 1-800-446-8848 (or 1-800-4-INTUIT)

This line is generally intended for non-product-specific issues or to report fraud. For specific software questions (e.g., “How do I run a P&L report?”), the in-product Help remains the best channel.

What are the specific support hours for QuickBooks Payroll services?

Payroll support is often handled by a specialized team, and hours vary depending on whether you are using Desktop or Online payroll and your service tier:

1. QuickBooks Online Payroll Core/Premium: Support is typically available during standard business hours (e.g., Monday–Friday, 6 AM–6 PM PT).
2. QuickBooks Desktop Payroll Basic/Enhanced: Support is typically available Monday–Friday, 6 AM–6 PM PT.
3. QuickBooks Desktop Payroll Assisted: This higher-tier service generally offers more extended hours, including weekends, to support tax filing deadlines.

The most accurate hours will always be displayed within the Help section of your specific payroll product.

I am a ProAdvisor. Do I have different support options?

Yes, certified QuickBooks ProAdvisors have access to dedicated support channels and often have extended support hours based on their program tier (Gold, Platinum, or Diamond).

1. Support Access: ProAdvisors typically access support through their QuickBooks Online Accountant (QBOA) or QuickBooks Desktop Accountant software.
2. Extended Hours: Higher tiers (like Gold and above) often receive earlier start times and later end times for support compared to standard users.
3. Dedicated Resources: ProAdvisors can access the ProAdvisor Academy for training and certifications and dedicated resources for client management.

What is the difference between “Chat with us” and “Have us call you”?

When you use the in-product Contact Us feature, you are typically offered these two primary options to connect with a live representative:

1. Chat with us: You connect immediately (or after a short wait) to an expert via a text-based window. This is ideal for quick questions or issues where you may need to copy-paste error codes.
2. Have us call you (Callback): You enter your phone number, and an expert calls you back when they are available. This prevents you from waiting on hold and is better for complex issues that require screen-sharing or detailed verbal discussion.

Both options route you to the same specialized team based on the issue you entered.