Live Support

QuickBooks Error 6177 0

Fix QuickBooks Error 6177 0 – (Cannot Use The Path)

QuickBooks Error Code -6177, 0 is an issue users face while accessing the software in a multi-user mode. Therefore, we will learn why this error occurs and how we can quickly resolve it. After that, you will be prepared to deal with this error in the future.

What is QuickBooks Error code 6177, 0?

Users will face Error Code -6177, 0 when they are trying to access the company file on a local system. Here, the file is available on a server system, due to which, users trying to access it locally will face the error. For instance, this is the error message that pops up on the screen:

“QuickBooks is attempting to open this company file. Before you can open the company file from your computer you must first open the company file on the computer where the company file is located. (-6177, 0)” .

QB Error Code 6177, 0

What Are The Reasons Behind Quickbooks Error 6177?

There are several reasons for the occurrence of Error -6177, 0.

These include:

  1. Path Issues: If QuickBooks Desktop fails to use the correct path to open the company file, Error -6177, 0 can appear.
  2. Virus or Malware: Virus or malware infections within QuickBooks files can trigger this error, corrupting essential components.
  3. Incomplete Installation: Incomplete software installation or a corrupted download can lead to this error.
  4. Corrupted File Path: Corruption of the file path itself can contribute to the appearance of this error.
  5. Damaged Company File: The company file being accessed might be damaged due to various factors.
  6. File Transfer: Moving the company file from one computer system to another can trigger this error.
QuickBooks Error Code 6177, 0

How To Fix QuickBooks Error -6177, 0: The Solutions

There are numerous methods to troubleshoot the error code 6177, 0. However, we have mentioned only the effective methods below:

Solution 1: Fix the file path manually

This method involves two steps. Firstly, the user has to locate the Network Data file and secondly, configure the QuickBooks database server manager.

  • Open file explorer –> QuickBooks folder.
  • Now, look for the file with the company name and a .nd extension. (For instance: companyxyz.qbw.nd)
  • The user has to right-click on the ND file, and delete it.
  • Now it’s time for configuring the QB database server manager. If it is not in your system, download and install the same.
  • Open start–> Go to search–>Type database–> Open the QuickBooks database server manager.
  • Choose the QuickBooks folder (that has the company file). At last, the user has to click the start scan button.
  • Click close after completion of the scanning process. Finally, allow folder permissions to share company files.
  • In case the application is fully installed on the server, turn on and off the hosting. Then, open the company file with local path. At last, the user has to create a new folder.

This will resolve the QuickBooks Error 6177 0. If it doesn’t help, try the rest of the options below.

Solution 2: Update the QuickBooks desktop

We recommend updating the accounting software to resolve QuickBooks Error Code -6177, 0. This is to maintain the compatibility of QuickBooks software with Windows, because the older version may turn obsolete.

Also, the older version may have some bugs that will hamper the smooth working process. Every new version of QuickBooks has updated features that fix bugs and allow users to work faster. Keep updating your software on a timely basis to avoid the constant occurrence of such errors.

Solution 3: Download and install QuickBooks File Doctor

Given that QuickBooks users have to face lots of errors, Intuit developed a QB file doctor tool that repairs many errors automatically. This is a free tool from Intuit for its QuickBooks users.

To access the file doctor tool, the users have to firstly install the QuickBooks tool hub and then proceed with the file doctor tool. After installing the tool hub, look for the file doctor tool and install it. It will look for issues and resolve errors like QuickBooks Error code 6177 effectively.

Solution 4: Moving the company file to a local hard drive

Another way to resolve QuickBooks Error 6177 0 is by moving the company file to a workstation local drive from a server/ cloud storage. If you don’t have access to the server, you can copy the company file from the workstation.

  • If the server is accessible, then copy the company file, and paste it to an external storage option. Then, move this file to local storage in the workstation (where you are experiencing the error).
  • If the server is inaccessible, then open the accounting software, press the F2 function key, and go to the Product Information window.
  • Know the company file path given under the file information tab.
  • After that, look for a company file with a .qbw extension. Paste it into the QuickBooks company file folder in C drive.
  • Create a portable QuickBooks file, save it into the local C drive.
  • Restore this file from the drive to the server.
  • Again try to access the company file at the workstation (where you faced the error earlier).


Hopefully, the above-given information is useful for you. But if you still facing any kind of issues with your software and need professional assistance, regarding accounting, bookkeeping & accounting software-related issues then feel free to get in touch with us at +1-802-778-9005, or you can mail to us at: [email protected]

Related Blogs
How to Troubleshoot QuickBooks Error 100?
How to fix QuickBooks Error Code 9000?
How to Fix QuickBooks Error 1722 – System Error Code

Get help with Quickbook Error Code: Click Here

Frequently Asked Questions

What is QuickBooks Error 6177?

QuickBooks Error 6177 is an issue that occurs when the QuickBooks software is unable to open a company file. This error is typically accompanied by an error message that informs the user about the problem. It commonly occurs in multi-user environments where the company file is stored on a network server, and QuickBooks Desktop is unable to establish a connection with it. The error can stem from various reasons, such as issues with the network setup, firewall settings, or problems with the company file itself.

Where Do I Find My QuickBooks Company File?

In QuickBooks, your company file is typically saved in a specific location on your computer’s hard drive or on a network server if you’re using a multi-user setup. The location of your company file depends on where you initially saved it.

Here’s how you can find your QuickBooks company file:

1. Local Computer:

If you’re using QuickBooks on a single computer, your company file is usually saved in the “Documents” or “QuickBooks” folder on your local computer’s hard drive. The exact path may vary depending on your operating system and the version of QuickBooks you’re using. Here are the general paths:


Copy code
C:Users[YourUsername]DocumentsIntuitQuickBooksCompany Files
Mac: css
Copy code
Macintosh HDUsers[YourUsername]DocumentsIntuitQuickBooksCompany Files
Replace [YourUsername] with your actual user account name.

2. Network Server:

If you’re using QuickBooks in a multi-user environment and your company file is stored on a network server, you’ll need to know the network path to access the file. This path is usually provided by your network administrator or the person who set up your QuickBooks company file.

The network path follows the UNC (Uniform Naming Convention) format and might look something like this: Copy code
ServerName: The name of the server where the company file is stored.
SharedFolder: The shared folder on the server where the company file is located.
CompanyFileName.qbw: The actual name of your QuickBooks company file.

How to Delete the QuickBooks ND File to Fix QuickBooks Error 6177, 0?

To delete the QuickBooks ND file to fix QuickBooks Error 6177, 0, follow these steps:

  • Open the Windows File Explorer.
  • Navigate to the folder where QuickBooks is installed.
  • Look for the file with a .ND extension. This file will have the same name as your QuickBooks company file.
  • Select the .ND file and press the “Delete” key or right-click and choose “Delete.”
  • Deleting this .ND file can help resolve QuickBooks Error 6177, 0 by allowing QuickBooks to recreate the necessary network data file for proper multi-user access.

By : September 7, 2023
Comments Off on Fix QuickBooks Error 6177 0 – (Cannot Use The Path)

Related Posts

Raise your Query

Local Bookkeeping Services In USA

Get the latest updates on accounting and bookkeeping topics

© 2023 Better Books Financials Inc, 3625 SR 419, STE 250, Winter Springs, Florida, 32708, United States

Disclaimer: The Intuit® logo, Intuit®, QuickBooks®, and ProAdvisor are registered logos, trademarks, and brand names of Intuit Inc. eBetterBooks is a Certified QuickBooks® ProAdvisor for certain Intuit® products, as per Intuit®’s terms. eBetterBooks is not affiliated with or endorsed by Intuit or QuickBooks; we are third-party independent service providers for accounting software & accounting services.