Get to know the possible reasons and troubleshooting of unexpected error 5 in QuickBooks desktop.
The QuickBooks Unexpected Error 5 pops up when the QB Database Service User can’t access the company file from its file location. Here, the user is blocked from accessing the file. It affects the work efficiency of a user. With this article, we will learn in-depth about QuickBooks Unexpected Error 5, and get to know its causes.
QuickBooks is a widely known accounting software across the globe. It has helped millions of users in generating accurate financial statements. Apart from that, QB users get accounts receivables and payables in one click. It offers a lot of features, but it also has some shortcomings. For example, Unexpected Error 5 in QuickBooks.
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As mentioned earlier, QuickBooks error 5 occurs when the QuickBooks Database Service Manager cannot access the file location due to restrictions. They also see this warning message on the screen:
“Got unexpected error 5 in call to NetShareGetInfo for Path.”
More Specifically:
“Encountered QuickBooks Unexpected Error 5 in call to NetShareGetInfo for path\\server\file.QBW”
Usually, they occur because there are some invalid entries in the Windows registry. Also, the system does not have the configuration as per the requirement.
Read Also: Fix QuickBooks Error PS033( QuickBooks Can’t Read your Payroll Setup Files)
Multiple reasons can lead a user to the unexpected error 5 issue:
As there are many reasons why QuickBooks Unexpected Error 5 occurs, we have listed many methods to fix the issue. Try them in any order that deems fit to you.
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Read Also: How to Fix QuickBooks Error Code 193 0xC1 ?
The file doctor tool is an effective measure against unexpected error 5 and similar QuickBooks Errors. Here are the steps for using this tool:
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It will fix the error.
All methods that we mentioned in the article for fixing QuickBooks Unexpected Error 5 are easy to implement. We also made you aware of the causes that might lead to this error. It will also protect the users from committing mistakes that may have led to the bug.
Sometimes, you many not get effective results, even after repeatedly trying these methods. We advise you to get expert help in fixing the bugs. Our error support team is ready to help you out, regardless of the complexity of the error. Reach out to Error Support Phone Number +1-802-778-9005 for immediate resolution.
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