By Vivek i2aTech Updated September 28th, 2022 | 
quickbook error 6000

Get instant solutions of QuickBooks error code 6000. 

QuickBooks error code 6000 is a series of errors that arises when the user cannot access the company file. 6000 83, 6000 77, 6000 301, and 6000 80 are some of the widely-known -6000 series  that users may have come across.

QuickBooks is a popular software for bookkeeping and accounting activities. It has many users save their time on complicated accounting tasks. However, users also face QuickBooks Errors, the bugs that constantly show up in the software. Today, we will learn about one such series of issues: QuickBooks error code 6000.


Possible Cause

Error -6176, 0

Firewall blocks the connection between two computers.

Error -6000, 107:

The .TLG file is corrupted.

QB Error -6000, 1076

QuickBooks installation is corrupted

Error -6010, -100

-6138, -105

-6210, 0

–6189, -83

-6190, -83

A local computer that is not the server is hosting the company file

Error -6012, -1061

-6144, -82

-6000, -82

Incorrect/Inaccurate network setup

Error -6129, -101

Wrong folder permission or the QuickBooks Database Server Manager is not working properly

Error -6190, 816

-6190, -85

-6190, -82

Any other user is logged in to the company file in single user mode.


There can also be a mismatch b/w the transaction log file (.tlg) and the company file (.qbw)

Error -6000, -832

When hosting is turned on or the .ND file is not working properly

Error -6144, -304

-6190, 1005

-6189, 1005

When you start QuickBooks or open your company file and sometimes this happens on a sample file

Error -6000, -305

Incorrect network setup or it could be that the company file is damaged

QB Error -6073, -816

Multiple computers are hosting the file or it could be firewall settings are blocking the connection or it could be the file is damaged

Error -6144,-103

-6144, 0

The .ND file has an incorrect path to your company file

If the Windows user account used by QBDM is damaged

Error -6120, 0

One of the work stations is hosting the company file or the firewall port 8019 is blocked

QB Error -6087, 0

This error occurs when opening the file locally

-6131, 0

Error Code -6147, 0

You receive this error when you open the company file or restore a company backup (.QBB)

This error comes from a corruption of the company file. If this file is hosted on multiple devices, the user will face -6000 series issues. Whenever this issue occurs, the user will see this error message for QuickBooks error code 6000:

We are sorry! QuickBooks encountered a problem.

The support sites contain information about this type of error and how to resolve the issue. Go to the support site to view an article about the error. If the article doesn’t help you to resolve the problem, contact support for assistance.

Error Codes: (6000, -832)

error code 6000

What causes QuickBooks error code 6000?

There are several reasons why a user might face QuickBooks error code 6000. Here we have mentioned some of them:

  • The QB installation files are missing/ damaged.
  • The company file is being hosted in many systems.
  • The firewall is blocking access to QB files/ there are incorrect internet settings.
  • The.TLG files are corrupted/ damaged.
  • When the user is restoring the backup file.

Quick methods to resolve the QuickBooks Error code 6000

Below we have mentioned some ways by which the users can deal with error 6000 easily.

Method 1: Update the Quickbooks Desktop Application.

Method 2: Download the Quickbooks Tool Hub from the official website of Intuit.

Then, run the tool and download QuickBooks File Doctor. When you quick the newly installed tool hub, go to the company file issues tab, where you will see the option of running QuickBooks file doctor. Wait until the process is complete. Reboot the system, and open the application again.

QuickBooks File Doctor tool

If it still hasn't fixed the error for you, kindly try the methods mentioned below.

Fixing QuickBooks error code 6000: The solutions

There is an array of solutions to resolve the QuickBooks error code 6000. Therefore, we have shared only the most relevant methods with you.

Solution 1: Rename .nd and .tlg files

The .nd and .tlg files allow QuickBooks to access company files over a network or multi-user mode.

If these files are damaged, you will encounter QuickBooks error code 6000. The solution is to rename these files. However, you will not lose your data in the process as these files are auto-generated during the QuickBooks database server manager scan.

Renaming the .ND and TLG Files

  • Open the folder with the QB company file.
  • Look for the company files with .nd and .tlg file extensions.
  • Right-click and rename each file by adding OLD at the end of it. For instance: company_file.qbw.nd.OLD

Now, through the database server manager, conduct a re-scan or restart.

  • To re-scan, your company file, restart the QB Database Server Manager.
  • Go to start--> all programs--> QuickBooks Icon--> Database Server Manager.
  • Select scan folders tab--> add folder tab( in case of absence of folder). Highlight the folders with files, and start the scan.
  • In the box, the QuickBooks company file will appear. Confirm the finding, and again open the file.

At last, open the QuickBooks again, and sign in to get the company file.

Solution 2: Restoring Backup File

Stop Hosting Multi User Access

  • Firstly, ensure that your computer is not the host. To do that, open the company file.
  • After that, go to menu--> Utilities.
  • If the stop hosting multi-user access option is listed, then stop the hosting, and close the window.
  • Secondly, keep the path to the company files less than 210 characters. For this, locate the company file, and copy its path from the address bar.
  • Count its character. This way, the user can verify if the characters exceed the limit. At last, retry restoring the company file.

This way, it will resolve the Quickbooks error 6000.

Solution 3: Adverse firewall and antivirus settings

Many times, the antivirus or firewall may block QuickBooks or make some files inaccessible. Hence, allow all permissions to QuickBooks, and add it to the safety program option. Another way is to disable these security systems when you are using QuickBooks Desktop. Block these settings and reopen the accounting software to check whether QuickBooks error code 6000 reappears or not.

Solution 4: Opening the sample company file

sample company file

  • To try this method, first, go to the QuickBooks Desktop icon and right-click on it.
  • Click the option of Run as Administrator.
  • This will open the window of no company, this will show you the option of open a sample file.
  • Click this option to further select the file for QuickBooks.

Solution 5: Copying the QuickBooks file on the desktop

Sometimes, changing the location of the QuickBooks file can resolve the issue. Hence, we will relocate the file in this step.

  • Open file explorer --> This PC --> Type.qbw in the search bar.
  • Click the company file and copy this file. Paste this file on the desktop.
  • Hold the control key while opening QuickBooks. This will direct you to no company open window.
  • At last, click the open or restore an existing company
  • Finally, go to the desktop and open the earlier pasted company file.

Hopefully, this will resolve the error.

Solution 6: Check folder permissions

Check the folder permission manually

For this, go to start --> File explorer. Now, right-click the folders with the company file.

After this, go to properties --> security --> Advanced.

Then, the user has to select QBDataServiceUserXX and choose edit.

Put these settings on allow mode:

  • Read Data/List Folder.
  • Execute File/ Traverse Folder
  • Read Extended Attributes
  • Read Attributes
  • Create Folders/ Append Data
  • Create Files/ Write Data
  • Write Extended Attributes
  • Write Attributes
  • Read Permissions.

If you find out that permissions aren't set the right way, then follow these steps:

Right-click folder with company file. Go to properties.

After that, choose security, and further click edit.

Finally, click QBDataServiceUserXX, select full control, and then choose to allow.

At last, select apply, and click OK. This will fix the error code 6000.


With this blog, we tried to answer the query related to QuickBooks error code 6000. Now that users are aware of all possible solutions, they can deal with the error in a better way.

In case you cannot fix QuickBooks Error 6000 or are unable to understand the issue, reach eBetterBooks Support contact number 860-497-7164 for immediate support.


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