Fix QuickBooks Error 1920 (Database Manager Failed to Start)

By Vivek i2aTech Updated September 28th, 2022 | 
QuickBooks Error code 1920

Get the latest methods to resolve QuickBooks Database Installation Error 1920.

The QuickBooks Error Message 1920 is a database service manager-related error in QuickBooks. Hence, we wrote a dedicated blog for those who are facing difficulty with this error. Learn how to fix the error with different methods.

QuickBooks is an accountant bookkeeper software released by Intuit and used by millions of SME business owners. It helps them automate many accounting-related functions. However, it has a lot of bugs, leading to QuickBooks Errors. Today, we are dealing with one such bug: QuickBooks Error Code 1920.

What is QuickBooks Installation Error Code 1920?

Whenever users are try to update and install the accounting software, they have to face QuickBooks Error 1920:

Error 1920: Service QuickBooks Database Manager (QBCFMonitorService) failed to start.

The error indicates that the user is unable to access the database manager of QuickBooks.

What is QuickBooks Installation Error Code 1920?

Important QuickBooks-related files, for instance, QBW, ND, company file, gets deleted mistakenly by another program.

  • If there is an issue with the server system.
  • The system is under malware attack.
  • Windows registry has invalid entries.
  • When the system was shut down improperly due to lack of electricity or any other reason, it can lead to QuickBooks installation error 1920.

Troubleshooting QuickBooks Error 1920: The Solutions

Depending upon two major conditions, we have separated the QuickBooks Error 1920 methods into two parts.

Scenario 1: When The User Is Trying To Install/ Update The QuickBooks Application

Here the user faces QuickBooks update error 1920 while installing or updating their QuickBooks software.

Step 1: Uninstall The QB Desktop

  • Firstly, press the windows start button--> open Control Panel.
  • After that, select Programs and Features/ Uninstall a Program.
  • From the list of installed programs, choose your QuickBooks Desktop version.

At last, press the Uninstall/Change button and work upon the remaining prompts.

Step 2: Change The Name Of Installation Folders

Before you proceed with this step, ensure that:

  1. If you can't locate the Application Data folder/ Program Data folder, then you have to choose the view tab on top and click the show hidden files and folders option.
  2. Also, in case you have other Intuit products installed in your system, then be careful when you are renaming/ uninstalling the files. Choose only the QuickBooks files in the intuit folder.
Rename The Files:
  • Firstly, go to the installation folder. Follow this chart to easily locate the QuickBooks version folder:
Windows 10/8/7 Windows Vista
○ C:\Program Data\Intuit

○ C:\Program Data\Common Files\Intuit

○ C:\Users\[Username]\AppData\Local\Intuit

○ C:\Program Files\Intuit

○ C:\Program Files\Common Files\Intuit

 ○ C:\Program Data\Intuit

○ C:\Program Data\Common Files\Intuit

○ C:\Users\\AppData\Local\Intuit

○ C:\Program Files\Intuit

○ C:\Program Files\Common Files\Intuit
  • After that, press the Windows+ R keys to open the run search box.
  • Also, copy-paste these locations, and press Enter.
  • Rename the files by adding .OLD at the end of the folder name.
Step 3: Install QuickBooks Desktop

Install the QuickBooks Desktop and get rid of QuickBooks error message 1920.

  • Firstly, make sure that your system meets all requirements of installing QuickBooks. After that, keep the License number handy after downloading the application from the official site of Intuit.
  • Download and install the QuickBooks.exe

Finally, when asked, fill in all the details and get started with the QuickBooks Software again.

Scenario 2: When The User Tries To Update QuickBooks Database Server Manager

If you share your files using the database server manager, then follow these steps to fix the QuickBooks Error Code 1920 issue.

Step 1: Uninstall The QB Database Server Manager
  • Firstly, press Windows+R keys.
  • Secondly, it will open the run search box. After that, type the text appwiz.CPL and press Enter.
  • After that, select QB Database Server Manager.

At last, choose the change/uninstall button and remove the software accordingly from server computer.

Step 2: Change The Name Of Installation Folders
  • Before you proceed with this step, ensure that:
    1. If you can't locate the Application Data folder/ Program Data folder inside the file explorer, then you have to choose the view tab on top and click the show hidden files and folders option.
    2. Also, in case you have other Intuit products installed in your system, then be careful when you are renaming/ uninstalling the files. Therefore, choose only the QuickBooks files in the intuit folder.
Rename The Files:
  • Firstly, go to the installation folder. Follow this chart to easily locate this folder:
Windows 10/8/7 Windows Vista
○ C:\Program Data\Intuit

○ C:\Program Data\Common Files\Intuit

○ C:\Users\[Username]\AppData\Local\Intuit

○ C:\Program Files\Intuit

○ C:\Program Files\Common Files\Intuit

 ○ C:\Program Data\Intuit

○ C:\Program Data\Common Files\Intuit

○ C:\Users\\AppData\Local\Intuit

○ C:\Program Files\Intuit

○ C:\Program Files\Common Files\Intuit
  • After that, press the Windows+ R keys to open the run search box.
  • Copy-paste these locations, and press Enter.

● Rename the QuickBooks version files by adding.OLD at the end of the folder name.

Step 3: Reinstall QuickBooks Database Server Manager

Lastly, the user has to reinstall the Database Server Manager to set up the file-sharing. Also, it helps run multi-user mode in the desktop application. Here is how you can reinstall it to fix QuickBooks Error 1920.

The user has to install the QB Database server manager on the server system (host of the company file).

  • Firstly, close all running programs, including the QuickBooks.
  • Open and install this downloaded file: Setup_QuickBooks.exe file
  • When you are asked for an install type, you can choose custom or network options. Click next and do not press express.
  • Choose an option of your choice and select next.
  • For those who want to have both Desktop and DSM, they may click the I’ll be using as well as storing QuickBooks desktop on this device option.
  • Those who want to have only DSM in their systems may click this option: I will not be using QuickBooks desktop.

Finally, follow the prompts and when everything is ready, click the Install button. The windows may want permissions during this process. Lastly, it will resolve the Error Code 1920 issue.

Wrapping Up!

We are positive that this guide will help you resolve the error. However, there are chances that the above-mentioned steps don't work well, and you face problems. In such cases, you can contact Tech Support Phone Number 860-497-7164 for technical assistance.

callnow

Live Support

+1-860-497-7164