Resolving QuickBooks Error: Default Double-Sided Printing

QuickBooks ideally allows users to print documents and receipts according to their preferences. However, users occasionally encounter printing issues, especially the instances of printing keeps defaulting to double sided. This issue can delay important tasks and disrupt the entire workflow.

Printing continuously defaults to double-sided printing issue in QuickBooks commonly arises when the user tries to install or use a new printer. The default setting on the printer is often set to double-sided printing, and the option to deselect double-sided printing does not appear in QuickBooks. 

Most printers have the ability to automatically print on both sides of a sheet of paper, known as automatic duplex printing. If a printer consistently prints on both sides, one quick fix would be to disable the duplex printing option from the printer’s settings.

What Are The Causes of QuickBooks Default Double-Sided Printing Problem?

The following are the possible reasons why printing in QuickBooks keeps on going back to default double-sided printing:

• The default double-sided printing option is enabled from the Windows Setting>Printers & scanner settings.
• The default double-sided printing option is enabled from within third-party programs.
• The default double-sided printing option is enabled from within the printer’s menu panel.

Common QuickBooks Double-Sided Printing Issues!

Below are some common QB Printing issues which may appear whenever you’re trying to print the command but not able to do it:

• If the Printer is off.
• If the Paper Tray of the Printer is Empty.
• If the Printer is Switched off or Inactive.
• If the Printer was improperly Installed.
• If the Default Printer keeps changing constantly.
• If you didn’t log into the system as an administrator.
• If the QuickBooks desktop application is Incorrectly installed.

What are the Indicators of QuickBooks Double-Sided Printing Error? 

Here we’re presenting how to determine the QuickBooks printing issue that usually arises when you install or use a new printer with QuickBooks:

• Inability to print the command by using the printer.
• Having issues with the Microsoft XPS Document Writer on the XPS port and the Printer.
• The application is unable to save the form as a.pdf.
• Fail to transmit PDF files, produce prints, or reconcile the accounts.
• The print driver host cannot be used with 32-bit applications.
• QuickBooks may close and stop responding when trying to create, email, or print a pay stub or payroll reports.
• The software is freezing frequently when reconciling the accounts.

Points to Be Considered Before Fixing QuickBooks Double-Sided Printing Error!

Before you start resolving your printing issue, It is important to keep the following things in mind:

• Your QuickBooks must be updated to the most recent version if it is available.
• Check the connectivity of your printer and system.
• You have the latest printer driver installed.
• There are no error messages or warning lights on your printer.

How to Troubleshoot QuickBooks Double-Sided Printing Issue?

The following are the possible fixes for the printing in QuickBooks keeps on defaulting to double-sided printing:

For Windows

Solution 1: Turning off the Default Duplex Printing Option of the Printer

Follow the below-given steps to ensure that the default duplex printing option is off from within the printer’s Print Preferences Panel:

• Step 1: Launch the Start Menu and navigate to Windows Settings.
• Step 2: Select the Devices option.
• Step 3: In the Devices panel, access the Printers & scanner section.
• Step 4: From the list of options, Click on Devices and Printers to open the Control Panel.
• Step 5: Right-click on the Default Printer to launch the drop-down menu.
• Step 6: Select the Printing Settings option from the list of options. The Setting box for the printer will now be displayed on the screen.
• Step 7: Find the Two-sided Duplex Printing option and disable it.

Note: The Two-sided Printing option may be in the Advanced or Page Layout sections of the Printer Settings Window.

Solution 2: Disable the Duplex Printing Option From the 3rd Party Programs

Third-party programs offer a variety of printing options, including two-sided printing. For example, if the user is using Google Chrome as their default browser, the user needs to disable the Two-sided printing option from within the browser.

The user must also turn off the duplex printing setting in the software they use to print from to prevent QuickBooks from printing double-sided.

Solution 3: Disabling the Duplex Printing Setting From the Printer’s Setting Menu

Most printers nowadays have separate menu panels that operate completely independently of Windows or any other 3rd party programs. The user needs to access the printer’s menu to disable the duplex printing option.

On the menu screen, navigate to the general or ECO settings menus and locate & disable the two-sided print option.

Solution 4: Print from Another Program

Let’s make sure you can print from any program you have, as long as it’s not QuickBooks.

Solution 5: Test the Printer Setup

Follow these steps to test your printer’s setup.

Step 1: Check the Printer is Setup Correctly

1. Disable the printer and restart your system then turn the printer back on.
2. Make sure you load the printer paper correctly.
3. Press Start and select the Control Panel, then click twice on Printers and Faxes.
4. If the printer shows Offline, right-click on the printer and choose Use Printer Online.
5. Double-click the printer and if there are print jobs displayed in the queue, click Printer, then Cancel All Documents.
6. Shut down the window.
7. Hit right-click the printer and select Properties then choose Print Test Page.

Note: If the printer is a network printer and the test page doesn’t print, network issues may be the cause.

Step 2: Check the Printer is the Right One

1. In QuickBooks, head to the File menu and then choose Printer Setup.
2. Select the form you wish to print.
3. Make sure the printer name matches the exact name of the printer you want to use. If not, you need to correct the setup within your computer’s Printer Setup first.
4. Click Help in this area for more help on these settings.

Step 3: Print to a Different Printer

1. Navigate to File and then choose Printer Setup in QuickBooks.
2. Click on the form you want to print.
3. Select a different printer, like the Microsoft XP printer.
4. Press Help in this area for more help with these settings.

Solution 6: Check your Company File and QuickBooks Installation 

• Print a different form or, try a standard form or report if you’re using customized forms or memorized reports.
• If you were printing a batch of forms in QuickBooks, try to print a single form. If successful, try to print smaller batches.
• Open any QuickBooks sample company files and try to print the same type of form or report. If it works, you can use Resolve data damage on your company file to fix any data damage in your file and then try to print again.

Solution 7: Run the Print & PDF Tool from the QB Tool Hub

For macOS (Apple Devices)

Solution I: Add a Generic PCL Printer

Step 1: Click the Apple icon 

Step 2: Choose the System Preferences option from the drop-down list.

Step 8: A new window will pop up to confirm that the options are accurately shown. In this window, the user can find the option to select the “Duplexer Check Box.” Make sure the check box is not selected.

Step 9: Click OK.

Test printing to confirm whether the printing issue has been resolved or not.

Solution II: Change Printing Defaults on a MAC OSX Driver

Step 8: Choose Set Default Options.

Note: The user may be prompted to authenticate to cups. Enter the account name and password that has been set as the admin for this Mac device.

The user can now verify that the change has been successfully selected to one-sided printing. 

Wrapping-Up!

Hopefully, the above solutions will help you overcome the printing defaulting to double-sided QuickBooks error. But if you still need help sending email invoices or professional assistance, immediately contact our customer service to avoid any inconvenience.

Hopefully, the information given above will be useful to you. But if you are still facing any kind of issues with your software and need professional assistance regarding accounting, bookkeeping & accounting software-related issues, then feel free to get in touch with us at +1-802-778-9005, or you can mail us at [email protected]

FAQs

What is Duplex Printing?

Printers have the ability to automatically print on both sides of a sheet of paper, known as automatic duplex printing. 

How to Enable the Cups Page on macOS?

Launch the terminal and type “sudo cupsctl webinterface=yes.” When prompted, enter the admin password and then refresh the safari view to enable the cups page.

Why is my Document Printing Double-Sided?

Because duplex printing is enabled.

What to Do to Print Double-Sided Pages for a Single Job on Windows 11? 

To print on both sides of the paper in one print job, adhere to the following steps:

1. Open the document which you want to print (for example, If you wish to print a WordPad document, open it in the WordPad app). 
2. Press Ctrl + P keys to open the WordPad’s print window.
3. Now select File >>>and click Print from the menu bar.
4. Choose your printer and then select Printer Properties, Preferences, or Printer Setup.
5. From the Print Settings, click on the option for a two-sided print job.

Note: Menu options vary by printer model.

How to Disable Double-Sided Printing in MS Documents? 

Follow these steps to turn off double-sided printing in Microsoft:

1. Open the File you want to print.
2. Navigate to the File menu and then select Print. 
3. Choose a Printer from a drops-down menu and click the arrows next to the Printer to see other available printers. 
4. Hover over the Copies and Pages drop-down menu and then select Layout from here. 
5. Locate and disable the 2-sided option in the Layout window.
6. At last, press Print to print your document. 

How Can I Manage My Printer Settings to Print One-Sided?

For this, go through the steps mentioned below:

1. Hit the File tab.
2. Select Print.
3. Under Settings, choose to Print One Sided. If Print on Both Sides is available, your printer is set up for duplex printing.

Disclaimer: The information outlined above for “Resolving QuickBooks Error: Default Double-Sided Printing” is applicable to all supported versions, including QuickBooks Desktop Pro, Premier, Accountant, and Enterprise. It is designed to work with operating systems such as Windows 7, 10, and 11, as well as macOS.