Live Support


How To Resolve QuickBooks Online Login Problems On Google Chrome?

Intuit QuickBooks functions as an effective accounting solution for

Intuit QuickBooks functions as an effective accounting solution for many different types of organizations. QuickBooks Online (QBO) handles everything quickly, such as issuing invoices, controlling spending, and accessing company data. However, there are certain users who require help with QuickBooks Online login errors on Google Chrome. The article will explain the basis of these problems and suggest solutions.

Understand QuickBooks online Login Errors on Chrome

It can trigger when users have trouble getting into QuickBooks Online using Google Chrome. Because of security concerns, this error can occur frequently. If this account appears, the user will need to update to a new Intuit account with better security. “Account services unavailable, please try back later” appears as the error message when this problem occurs.

You may run into the following issues when using Chrome to log into QuickBooks Online:

  1. Despite the loading notice appearing on your screen, nothing happens.
  2. a notice might indicate that the services are not accessible.
  3. Chrome might get lost and take you on a tour, switching back and forth between the sign-in screen, the company selection screen, and the sign-in screen.

A popular browser and a perfect match for accounting software is Google Chrome. However, many variables, which we’ll review in more detail in this article, can lead to login problems. Let’s investigate the potential causes of these issues and identify solutions.

You may also read: QuickBooks Data Conversion Services

What Causes QuickBooks Online Login Problems on Chrome

A Comprehensive Guide to Fix QuickBooks Online Login Problems On Google Chrome According to Causes:

Error Cause Solution
Browser Cache and Cookies Accumulated cache and cookies in the Chrome browser can interfere with the login process. Outdated or corrupted cached data might prevent the browser from properly rendering the login page.
Browser Extensions and add-ons Certain Chrome extensions or add-ons can conflict with QuickBooks Online’s website, causing login issues.
JavaScript or Browser Settings Incorrect or blocked JavaScript settings in the Chrome browser can prevent the login page from functioning correctly.
Network Connectivity Poor or unstable internet connectivity can lead to timeout issues when attempting to access QuickBooks Online.
Firewall and Security Software Overly strict firewall or security software settings can block the connection to QuickBooks Online servers, causing login problems.
Browser Updates Outdated versions of the Chrome browser might lack necessary security updates or compatibility with QuickBooks Online.
User Credentials Issues Incorrect username or password, or account-related issues, can lead to login failures.
Two-Step Verification If two-step verification is enabled for your QuickBooks Online account, issues with receiving verification codes can prevent successful login.

Let’s examine the potential solutions and preventative steps to address these errors and guarantee seamless login experiences.

More helpful articles: QuickBooks Running Slow

Quick Fix of QuickBooks Online Login Errors in Chrome

➤ Step: 1 – Use another web browser

➤ Step: 2 – Make use of Chrome Browser in the Incognito Window

➤ Step: 3 – Delete the Cache or history of your browser

➤ Step: 4 – Create an Additional Chrome User

➤ Step: 5 – Reset Internet Security and Privacy Level

➤ Step: 6 – Check the SSL settings on your web browsers

➤ Step: 7 – Set your privacy settings

➤ Step 8 – Reconfigure your Antivirus and Firewall

Follow the steps given below in order to fix your QuickBooks online login errors :

Note: To have the best and most secure experience with QuickBooks Online, just remember to use a web browser that is supported and up-to-date.

Step: 1 – Use another Web Browser

Only Google Chrome is likely causing the user’s login errors, as all other browsers function without any difficulty. In these circumstances, the user can export their data to QuickBooks Desktop using Internet Explorer.

web browsers

Doing so allows them to continue their work and transfer their data seamlessly. If you face problems with Chrome, switching to Internet Explorer is a good option to ensure everything runs well.

Step: 2 – Make Use of Chrome Browser in the Incognito Window

Using Google Chrome’s “incognito mode” is another way users can try to log in to the website. This option doesn’t save cookies or browsing history, often resulting in login difficulties.

Try it out by following these easy steps:

  1. Open the Chrome browser on your computer.
  2. Select the customize and control icon (three vertical dots) in the top right corner.
  3. Click the dropdown menu and select “New incognito window.” Additionally, you can press the shortcut key Ctrl+Shift+N.
  4. If you choose this, a different “incognito mode” window will open. You can tell you are browsing anonymously when you see a symbol in the top left corner.

Step: 3 – Clear Browser Cache and Cookies and History

Your Google Chrome browser may run slowly because of cached data and old history. Consider removing the browsing history or clearing the cache to increase the browser’s performance. By doing this, the browser will function more effectively and help to improve the surfing experience.

  1. Click on the ‘Customize and control icon‘ on the right side of the browser’s toolbar, then select the ‘Settings‘ option from the dropdown menu.
  2. Next, navigate to the ‘History‘ tab, and click the ‘Clear Browsing Data’ button.
clean history or cache
Clear Browser Cache and Cookies and History

Step: 4 – Create an Additional Chrome User

There are various methods you can add another Chrome user:

  1. To begin using this method, the user must launch Chrome and choose the Settings tab on the left.
  2. The user will then discover a user’s section near the page’s bottom.
  3. Next, select ‘Add New user‘ from the menu.
  4. Next, choose the icon, type a name, and press the Create button.
add new user on chrome

Now that a second user icon has shown in the top left corner of your browser, you can switch between the two users.

Step: 5 -Reset Internet Security and Privacy Level

  1. Click Start button on desktop.
  2. Type “Internet Options” and search for Security tab.
  3. Select Internet.
  4. Slide to medium-high.
  5. Apply changes.
  6. Click OK.

Advanced Troubleshooting Ways to Fix QuickBooks Online Login Problems with Chrome

Step: 1 – Check the SSL Settings On Your Web Browsers

The main web browser that fully works with QuickBooks is Internet Explorer. Some users furthermore choose to use QuickBooks with Mozilla Firefox.

Use Internet Explorer and take the following actions:

  1. Press the Windows key and R to open the Run window after clicking the Start button.
  2. Type “inetcpl.cpl” in the open box and click OK.
  3. Select the “Advanced” tab from the Internet Properties box on your screen.
  4. Select “SSL 2.0 and SSL3.0” from the check boxes and click OK.
  5. Right now, launch Internet Explorer and go to QuickBooks Online.
Configuring Internet Explorer SSL Settings in QuickBooks

If you use Mozilla Firefox:

  1. The Tools menu will appear when you click the Mozilla Firefox icon on your desktop.
  2. Open the Advanced tab.
  3. Select “SSL 2.0 and SSL3.0” from the list of checkboxes and then click OK.
  4. Open QuickBooks Online on your browser.

Step: 2 – Set your Privacy Settings

  1. Set your privacy settings to low or, at the very least, medium because high settings frequently block many links and websites.
  2. Manually type into your browser and turn on cookies.
  3. Close all open browser tabs and windows, then log back into
  4. Internet Explorer security options
  5. Type “inetcpl.cpl” into the Run window after opening it with Windows + R.
  6. Choose the OK tab.
  7. Select the Security option after navigating to the Advanced Tab.
  8. ‘Do not Save Encrypted Pages’ should be unchecked.

Step 3: Reconfigure your Antivirus and Firewall

Sometime, antivirus and Firewall software can prevent your computer from accessing the QuickBooks server, leading to errors when attempting to load QuickBooks Online on Chrome browser.

To resolve this issue, review your antivirus settings.:

Ensure that QuickBooks is granted general permissions to prevent any blocking. The steps for this may differ depending on the antivirus program you are using. You can search for instructions on how to configure permissions for your specific antivirus software, or refer to the provided links if you are using Norton or McAfee.

Read Also: QuickBooks Online Search is Not Working


Hopefully, the above-given information is useful for you. But if you still facing any kind of issues with your software and need professional assistance, regarding accounting, bookkeeping & accounting software-related issues then feel free to get in touch with us at +1-802-778-9005, or you can mail to us at: [email protected]


Why am I Facing QuickBooks Online Login Errors on Google Chrome?

Security concerns, as well as other causes like failing to properly sign out of a prior session, someone using the same login information on another PC, or firewall/antivirus software blocking access, may be to blame for login errors.

If I Have Login Issues with Chrome, Can I Access QuickBooks Online Using Another Web Browser?

As an alternative to Google Chrome for seamless access, you might try using Internet Explorer or Mozilla Firefox.

Why Am I Encountering a “Page Not Found” Error When Trying to Log in to QuickBooks on Google Chrome?

This error may occur due to temporary internet connectivity issues or outdated browser cache. Clear your browser cache and ensure a stable internet connection to resolve this problem.

Related Post: QuickBooks Online sync Errors Messages

How Can I Resolve the “Error 404: File Not Found” When Accessing QuickBooks on Google Chrome?

This error might be caused by a misconfigured URL or a broken link. Ensure you are using the correct URL for accessing QuickBooks. If the issue persists, contact Intuit support for further assistance.

By : February 5, 2024
Comments Off on How To Resolve QuickBooks Online Login Problems On Google Chrome?

Related Posts

Get the latest updates on accounting and bookkeeping topics

© 2023 Better Books Financials Inc, 3625 SR 419, STE 250, Winter Springs, Florida, 32708, United States

Disclaimer: The Intuit® logo, Intuit®, QuickBooks®, and ProAdvisor are registered logos, trademarks, and brand names of Intuit Inc. eBetterBooks is a Certified QuickBooks® ProAdvisor for certain Intuit® products, as per Intuit®’s terms. eBetterBooks is not affiliated with or endorsed by Intuit or QuickBooks; we are third-party independent service providers for accounting software & accounting services.