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Whenever users cannot access the company file, they deal with the error code 6000, 77. This blog is intended to help all those users who are trying to fix the error. We will also list the reasons, to help you avoid 6000 series errors in the future.
QuickBooks is popular accounting software. Many small and medium businesses use the application for their bookkeeping and other needs as it has an easy-to-use and user-friendly interface. However, it also has lots of bugs, known as QuickBooks Errors. Today, we are dealing with QuickBooks Error 6000, 77, which is one of many bugs in the accounting software.
Users may face this error when the company file is saved in an incorrect folder or path. QuickBooks is unable to access this path. Hence it pops up Error: 6000, 77 on the screen with this message:
We are sorry. QuickBooks encountered a problem. Error codes: (-6000, -77).
QuickBooks error 6000, 77 mainly appears when you have saved the file in the wrong folder. To know more about the error, you should go through the whole post. Below, we have listed the symptoms, causes, and solutions to deal with the same.
We have mentioned comprehensive methods to fix the error. However, do try these quick fixes before checking out those methods. Your issue might get solved without putting in a lot of effort.
1. Open the QuickBooks software again after changing the folder permissions. Also, run the application in administrator mode. (Right-click on the icon and choose Run as an Administrator).
2. The company file is kept on an external file. Hence, copy this file locally.
3. Chane the mapped drive settings and choose the right server. For this, you need to choose Open or Restore in the File menu. And then, access a company file and choose Network Place. After that, choose the entire network and click server. Finally, restart QuickBooks.
Below we have noted down some of the most effective methods to resolve the error (-6000, -77).
The QuickBooks tool hub is valuable software released by Intuit to repair many QuickBooks errors. It has multiple tools. For instance: The diagnostic tool, File doctor tool, and Quick Fix My Program Tool. It also works against QuickBooks Error 6000, 77.
Firstly, download (QuickBooksToolHub.exe) and install QuickBooks Tool Hub from the official website of Intuit.
Once the process completes, reboot the system. Also, check if QB6301 is resolved or not.
You may also read: QuickBooks Error 6000
The files with extension ND and TLG are QuickBooks-related configuration files. These files let the application access company files in multi-user mode and across a network.
There are chances that you have corrupted versions of these files. Hence, we will rename them to repair them. However, it would not lead to any data loss because these files are auto-generated when we open the company file. Also, when the user scans the company file with Database Server Manager, these files get auto-generated.
Follow this path: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
Hopefully, it will resolve QuickBooks Error -6000 -77.
Also Read: QuickBooks Error 6000, 80
We hope that the above steps will help you solve QuickBooks Error 6000, 77. If you are new to dealing with such technical glitches, call our expert team. We are available 24/7 to provide you with technical support. If you’re still facing problems, you can contact eBetterBooks support team at +1-802-778-9005.