Live Support
+1-802-778-9005While converting from QuickBooks Desktop to QuickBooks online, there are errors relating to payroll,company file size,failed convert attempt, data which was not converted,corrupt data, etc.
The errors encountered during the conversion from QuickBooks Desktop to QuickBooks Online can be resolved by following the solutions provided in this article, ensuring a smooth conversion process.
Numerous users opt to transition from QuickBooks Desktop to QuickBooks Online for improved accessibility and time efficiency. However, this shift can become challenging due to various errors encountered during the conversion process.
Contents
Here is the list of some important points that you need to know at the beginning of converting QuickBooks Desktop to Online:
The users may encounter errors indicating “Please delete all employees already entered in QuickBooks Online”. This error disrupts the process and may lead to duplicate entries, complicating data migration. Follow the steps below to solve this error:
When migrating data from QuickBooks Desktop to QuickBooks Online, replacing employees data can be challenging due to their integration with payroll items, year-to-date history, and other payroll setup elements. QuickBooks Online might find it difficult to seamlessly transfer this interconnected data.
Tips:: QuickBooks Online won’t allow you to delete the employees with paychecks or pay history. You’re required to create a new QuickBooks Online company without payroll setup to move your data.
Solution:
For Windows users
You might come across this error when your payroll is locked in QuickBooks Desktop while it is in QuickBooks Online. Or if there might be no payroll information.
Turn on payroll in desktop by following the steps below:
For Mac users
This error occurs during the conversion process because of the limitations on the size of the file being transferred. QuickBooks Online imposes restrictions on the amount of data that can be transferred, and if the file exceeds this limit, the error message Your file is too big to export displays. The users are required to selectively choose the data to export.
Solution:
When moving the file from QuickBooks Online, you’re supposed to check the number of targets in the QuickBooks Desktop Company file. QuickBooks Desktop CA, QuickBooks Desktop UK, QuickBooks MAC versions have a limit of 350,000 targets. Alternatively, QuickBooks Desktop Pro/Premier 2020 latest release and newer (CA) and QuickBooks Desktop Pro/Premier 2018 latest release and newer (US) have a limit of 75,000 targets. If the number of file exceeds the limit, then try condensing the QuickBooks Desktop file by following the steps mentioned below:
This error There was a problem checking this company for import eligibility typically arises during the conversion process due to several reasons:
Solution:
These factors can prevent the company from being eligible for data import, hindering the conversion process until the issues are resolved. Follow the steps below to fix this issue:
Note: If the error persists, consider creating a new Online account, However ensure to cancel your old subscription first to avoid any complications.
If you doesn’t want to start a new account, follow these:
This error often occurs during the conversion process, particularly if you don’t have the latest release of QuickBooks Desktop for Mac installed. The error arises as a notification or pop-up message within the QuickBooks Desktop interface, it indicates the message Error in processing data for QuickBooks Desktop for Mac. It will include the details about the specific issue encountered during the processing.
This error hampers the conversion process by interrupting the flow of data transfer from QuickBooks Desktop for Mac to another platform or version. Without successfully processing the data, the migration or conversion cannot proceed smoothly, potentially leading to delays or incomplete data transfer.
Solution:
Follow the steps below to solve this issue:
Note: If the issue still persists, check for data damage by running the verify and rebuild utilities in QuickBooks.
This error arises when attempting to export data from QuickBooks Desktop. It typically occurs if your Desktop company is located on a drive other than your local C-drive or if it’s open in multi-user mode. Such configuration can prevent the export process from accessing the necessary files, resulting in this error message.
This error hampers the conversion process by preventing the export of data from QuickBooks Desktop. Without successfully exporting the data, it cannot be transferred to the desired destination, such as QuickBooks Online or another accounting software. As a result, the migration process will get halted, and will delay the conversion and potentially cause disruptions to business operations.
Solution:
Follow the steps below to solve this error:
This error typically occurs if the path to your company file is more than four folders deep. For example, if the file path resembles C:\My Stuff\QuickBooks files\My Company\2016\Work Files\data.qbw, it exceeds the maximum depth allowed for successful data export.
When the file path exceeds the maximum depth allowed, the export process fails, halting the migration. As a result, the data intended for transfer remains inaccessible in the QuickBooks Online platform, disrupting the conversion timeline and impending the transition to the new accounting system.
Solution:
Follow the steps below to resolve this error:
This message typically appears if you’re not using the latest release of QuickBooks Desktop. Updating your company file is necessary to ensure compatibility with the migration process to QuickBooks Online. To resolve this error, update your QuickBooks Desktop to the latest release and attempt to migrate to QuickBooks Online again.
This error hampers the conversion process by indicating failure in migrating data to QuickBooks Online. Without Successful data migration, the transition to QuickBooks Online cannot proceed as planned, resulting in delays and potential disruptions to business operations.
This error arises because canceled QuickBooks Online subscription renders the Company inaccessible for data import. As a result, the conversion process is halted, requiring resolution such as reactivating the QuickBooks Online subscription.
Solution:
Follow the steps below to solve this error:
This error appears during the conversion process due to connection issues or browser-related issues. When attempting to access or transfer data, a timeout may occur if the connection between the user’s device and the server is interrupted or unstable. Additionally, browser-related issues such as incompatible settings or extensions can also contribute to this error.
Solutions:
Follow the instructions below to solve this issue:
This error typically occurs due to server-side issues on QuickBooks Online’s end. This could be caused by temporary server maintenance, network congestion, or technical glitches.
Solution:
To resolve this error during the QuickBooks Desktop to Online process, if you already have a qbw file on your local drive, ensure to address any potential data loss issues beforehand.
Important Tip: If the issue is still not resolved then it might be due to the corruption in the company file. In that case, you can use the Verify and Rebuild Data tool in QuickBooks.
Transitioning from QuickBooks Desktop to QuickBooks Online may encounter errors like subscription issues, outdated software, or data location conflicts. Due to the conversion’s complexity, hiring an expert is advisable for a smooth transition.