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Understanding QuickBooks Payroll Not Calculating Medicare (MC) and Social Security (S.S) Issue

Certain paychecks in QB are being calculated incorrectly due to reasons such as outdated Payroll Tax Tables, misconfigured/inactive Automatic Calculation Feature, incorrect Payroll Item settings, or exceeding annual legal limits.

QuickBooks Payroll not calculating Social Security and Medicare error can be dealt with, but the user first needs to understand the cause(s) behind the error. And then, depending on the cause of the error, the user must follow the appropriate steps to fix the error.

For example, in case the outdated version of Payroll Tax Tables (PTT) is causing the disparity in the payroll calculations. The user needs to get the latest version of PTT to rectify th error.

What Is Causing The Quickbooks Payroll Not Calculating Social Security And Medicare Error?

The following are the root causes behind QB not calculating S.S and Medicare error: 

  • Incompatible Payroll Tax Table: The Payroll Tax Table is outdated, hence causing issues with the calculation process.
  • Faulty Automatic Calculation Feature: The Automatic calculation feature is not configured appropriately or isn’t active, leading to overpaid S.S and Medicare.
  • Incorrect Payroll Settings: The order of Payroll items is not correct, or Payroll item settings (specifically related to quantity or hours) are not configured correctly, and hence, they are affecting crucial calculations.
  • Exceded Annual Limit: Under state and federal laws, there is a legal limit for withholding payments relating to deductions, contributions, vacations, and sick leave. If that limit is exceeded, then it represents an error resulting in disparities within the payroll calculation.

eBetterBooks: Quick Fix

Issue: The QuickBooks Payroll Tax Table has not been updated to the latest version.

Solution: From the Employees tab in QuickBooks, select the Get Payroll Update option to update the Payroll Tax Table to the latest update available. 

Issue: The Social Security and Medicare taxes in QuickBooks are overpaid due to the incorrect application of the Automatic calculation feature.

Solution: To correct the overpaid taxes in QuickBooks, adjust them to the next month’s paychecks by using the Automatic Calculation Feature.

Issue: The Payroll taxes have not been deducted from employee paychecks due to the incorrect order of Payroll Items affecting the calculation, or Payroll Items settings are not configured correctly (specifically related to quantity or hours).

Solution: To rectify payroll tax issues in QuickBooks, ensure the following:

  • Check the order of Payroll items on paychecks.
  • Check and configure payroll item settings for accurate calculation.

Issue: Payroll items are exceeding the annual legal limit for withholding payments related to deductions, contributions, vacations, and sick leave.

Solution: Check the annual legal limit of the specific payroll items from the “Payroll Item List” option and update the limits of the specific item or items if needed.

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How To Resolve QuickBooks Payroll Not Calculating Social Security and Medicare Error?

QuickBooks Payroll may not calculate Social Security and Medicare due to several causes, such as outdated Payroll Tax Tables, incorrect settings, or exceeding limits. The following are the step-by-step solutions for fixing QuickBooks not calculating social security and Medicare error:

Case 1: The Payroll Tax Table has not been updated.

Solution 1: Update The  Payroll Tax Table To The Latest Version Available.

Check to see if you have the up-to-date version of the Payroll Tax Table. To do so, follow the below steps: 

  1. Step: Navigate to the “Employees” tab in the QuickBooks software.
  2. Step: Now, select the “Get Payroll Updates” option.

Users can find the tax table version details next to the “Payroll Update Info” button. After verifying the tax table version, utilize the Get Payroll Update option to update the Payroll Tax Table if needed.

Q: What to do if the QuickBooks Payroll Tax Table update fails?
Ans. In case the Payroll Tax Table update fails: Check to see if you have a valid QuickBooks payroll subscription. Ensure you have a strong internet connection. Temporarily disable security or firewall software, as they might occasionally cause issues with the update process.

Case 2: Incorrectly Configured Automatic Calculation Feature.

Solution 2: Apply The Taxes To The Next Month’s Paychecks and Correct The Automatic Calculation Feature.

Enable the QBDT Automatic Calculation Feature to ensure that overpayments are addressed appropriately. QuickBooks can automatically fix the tax overpayment (for rate-based tax deductions) by adjusting it in the next month’s payroll run if the Automatic Calculation Feature is in action.

Q: How important is the Automatic Calculation Feature in QuickBooks Payroll?
Ans: The Automatic Calculation Feature is essential for ensuring that correct deductions are made. It automates payroll tax-related calculations, lowering the margin of errors. It also helps avoid overpayment and assist in future corrections QuickBooks Payroll error.

Case 3: Faulty Payroll Items Order and Payroll Items Settings.

Solution 3: Verify & Configure: Payroll Items Settings and Payroll Items Order

Follow the below steps to configure Payroll Items Settings and Items Order:

Verifying And Configuring Payroll Items Order
  1. Step: Check the order in which payroll items are listed on the paychecks and ensure that the item order abides by the company-specific regulations. 
  2. Step: If needed, add, remove, or relocate specific items from the calculation and place the payroll item correctly.

Note: Adjustments to Payroll item orders may be necessary from time to time due to recurring changes in employee benefits or tax regulations.

Verifying And Configuring Payroll Items Settings
  1. Step: Launch QuickBooks software.
  2. Step: Navigate to the menu, select “Lists,” and then the “Payroll Item List” option. 
  3. Step: Right-click on the payroll item you want to change and select the “Edit Payroll Item” option.
  4. Step: Now move forward with the on-screen instructions until you reach the part where the “Calculation is based on the Quantity” is displayed on the screen.
  5. Step: Adjust the setting as needed. Select the “Neither” option if the item doesn’t require either hours or quantity for the calculation.
  6. Step: Follow the on-screen instructions until you reach the finish page, and then click the “Finish” button to complete the process.

Case 4: Payroll Item(s) Are Exceeding The Annual Legal Limit Bar

Solution: Verify And Update The Annual Limits Of The Specific Item As Needed

  1. Step: Launch QuickBooks software.
  2. Step: Navigate to the menu, select “Lists,” and then the “Payroll Item List” option. 
  3. Step: Right-click on the payroll item you want to change and select the “Edit Payroll Item” option.
  4. Step: Now move forward with the on-screen instructions until you reach the part where the “Limit Type” option is displayed on the screen. 
  5. Step: Verify if the annual limit displayed is correct for the item in question. If it’s not, update the annual limit amount appropriately.
  6. Step: Click the “Finish” button to complete the process.

Bottom Line

The correct order and settings of payroll items are crucially necessary to fix the QuickBooks Payroll issues with the calculation of Social Security and Medicare. Other than that, users can eliminate the error in question by adhering to the solutions offered above.

FAQs:

Q 1. Why is QuickBooks Not Calculating Payroll Taxes?

Ans. QuickBooks may not calculate payroll taxes due to incorrect tax table updates, misconfigured employee profiles, or outdated company payroll settings. Ensure your tax tables are up-to-date and verify all payroll settings to resolve calculation issues.

Q 2. Can I Manually Calculate Social Security in QuickBooks?

Ans. Yes, you can manually calculate Social Security in QuickBooks. To do this, you need to go to the employee’s paycheck, click on the Taxes and Deductions section, and then click on the Social Security item. You can then enter the correct amount manually.

Q 3. What should I check if QuickBooks isn’t calculating Medicare taxes correctly?

Ans. Verify that the employee’s Medicare tax setup is correct in their profile, check if the correct payroll item is used, and ensure that the latest tax tables are installed. Review any recent updates or changes to the payroll settings.