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October 27, 2026
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0 Comments Last updated: 27 Oct, 2026. Reviewed by Rajat, eBetterBooks Technical Content Manager.
Key Takeaways
To upgrade QuickBooks Pro to Enterprise, back up your company file, buy an Enterprise subscription, install Enterprise, and open the file in Enterprise as the Admin user. Premier files take the same route. The move is one way, because Pro and Premier cannot open the file afterward. Check the requirements first, then follow the steps.
Stuck or short on time? Call 1-802-778-9005 or fill in the no-login form on this page. Include your product and year (press F2), how many people use the file, whether you run one computer, a network, or a hosted server, and whether you made a backup. Support hours: Monday through Friday, 24 hours a day.
Upgrade QuickBooks Pro or Premier to Enterprise: the job in order, from checking limits to recovery
To upgrade QuickBooks Pro or Premier to Enterprise means installing Enterprise and opening your company file in it, which runs a one-way file update to the Enterprise format. Pro and Pro and Premier cannot open the updated file afterward. Enterprise is a separate subscription, not a free update, so you buy it before you install.
The upgrade is the whole job: buying Enterprise, installing it, and moving your file. The file update is the one-way step QuickBooks runs on your company file when you open it in Enterprise and select Update Now.
Once QuickBooks runs the file update in Enterprise, Pro and Premier cannot open the file, and QuickBooks has no built-in way to turn it back. Opening your working file in an Enterprise trial counts as the move. Back up before you open the file in Enterprise, and keep that backup.
Diagram: the Update Now step moves the file from Pro or Premier to Enterprise, and there is no built-in way back; the fallback is your backup
This guide covers QuickBooks Desktop for Windows: Pro and Premier, including Pro Plus and Premier Plus, moving to Enterprise. People also call this a Pro to Enterprise conversion. Enterprise comes in four tiers: Silver, Gold, Platinum, and Diamond. Intuit Enterprise Suite is a different product, and Mac is not covered.
New Pro Plus and Premier Plus subscriptions stopped selling to new U.S. customers after September 30, 2024, and existing subscribers can renew. Enterprise is still sold, as of the Intuit notice checked on October 20, 2026. If a provider runs QuickBooks on its own server, ask the provider before you buy or install anything.
This guide moves a Pro or Premier company file into Enterprise with a backup before the file update and each click named. Each section is complete on its own, so start where you are. Find your situation in the table, then use the two questions after it to narrow your route.
| Your situation | First action | Section |
|---|---|---|
| Not sure Enterprise is worth it | Press F2 and read your counts | Which Pro or Premier limits make Enterprise worth it |
| Not sure your PCs or network qualify | Check each PC and the network against the list | What do you need before you upgrade QuickBooks Pro to Enterprise |
| Ready for the file update on one computer | Back up, install Enterprise, open the file as the Admin user | How do you upgrade QuickBooks Pro or Premier to Enterprise step by step |
| Several PCs open the file | Install on the server, scan the folder, turn on hosting | How do you set up multi-user access after you upgrade to Enterprise |
| Update Now failed or stopped | Restore the backup QuickBooks made during the update | What if the Enterprise update fails or stops |
| Want the cost drivers | Count users, pick a tier and a term | What does upgrading to Enterprise cost and how long does it take |
| Want to return to Pro or Premier, or Pro will not open a file you tried in Enterprise | Restore the backup made before the update | Can you go back to Pro or Premier after upgrading to Enterprise |
| Year upgrade inside the same edition | Use the year-upgrade guide | Upgrade QuickBooks Desktop to the latest version |
| Message says the file comes from a newer version | Check the file rules | company file needs updating or a different version |
Consider Enterprise when you outgrow Pro or Premier limits: more users than Pro (3) or Premier (5) allows, list entries near the cap, or finer user permissions. Press F2 to read your counts, then compare them with the table. If you are under every limit, nothing forces the move.
With the company file open in Pro or Premier, press F2 (or Ctrl + 1). The Product Information window opens.
Write down the file size from File Information and the counts from List Information. F2 may not show every row in the table below. If you are near a row you cannot read, send the details.
Result: a written note of your counts.
Product Information window opened with F2, with File Information and List Information highlighted
Checked on October 20, 2026. Intuit can change limits.
| Limit | Pro or Premier | Enterprise |
|---|---|---|
| Users | Pro 3, Premier 5 | Gold and Platinum 30, Diamond 40 |
| Names, all lists combined | 14,500 | Over 100,000 |
| Items | 14,500 | Over 100,000 |
| Accounts | 10,000 | 100,000 |
| Classes | 10,000 | 100,000 |
| Price levels | 100 | 750 |
| Assembly components | 100 | 500 |
| Memorized transactions | 10,000 | 50,000 |
| Custom fields | 20 | 45 |
| Permissions | A few predefined roles | 14 predefined roles, data-level permissions, and an always-on audit trail |
| Company files open at once | 1 | 2 |
Intuit publishes 30 users on one page and 40 on another, so the table uses the per-tier figures. The Silver user figure was not clear on Intuit’s pages, so ask Intuit for it in writing before you buy.
Another Intuit page shows 14,999 as the Pro and Premier list cap. It may count differently, so the table uses the dedicated list-limit figures. Enterprise list capacity can reach 1 million names and 1 million items on current versions, though performance can slow near that size.
Some features sit only on higher tiers, so check the feature you need against the tier. No hard file size limit is documented for either product, and performance falls as a file grows. Treat any size figure you read elsewhere as unconfirmed.
Before you upgrade QuickBooks Pro to Enterprise, confirm that every PC runs a supported 64-bit Windows, the server meets the RAM tier for your users, the network passes the bandwidth test, and every PC will run the same Enterprise version. Then save a backup off the PC and buy the subscription.
Checklist of what to confirm before upgrading Pro or Premier to Enterprise, with the backup row highlighted
Press F2 (or Ctrl + 1) in Pro or Premier with the file open. Write down the product, the year, the file location, the file size, your list counts, and how many people sign in.
Checked on October 20, 2026. Intuit can change requirements. Microsoft ended Windows 10 support on October 14, 2025, so confirm the date with Microsoft on the day you plan the upgrade.
| Item | Requirement |
|---|---|
| Each Windows PC | Windows 10 or 11, 64-bit, in a version Microsoft still supports. A Windows 10 PC that no longer receives Microsoft security updates does not meet this row. Windows 8.1, Windows 10 in S mode, and Windows 11 IoT are not supported. |
| Server | Windows Server 2016, 2019, or 2022, in the Regular or Small Business edition |
| RAM, each PC | 8 GB minimum, 16 GB recommended |
| RAM, server | 8 GB for 5 users, 12 GB for 10, 16 GB for 15, 20 GB for 20 or more |
| Processor | 2.4 GHz |
| Disk | 2.5 GB plus space for your data. An SSD is recommended. |
| Display | 1280 by 1024, with one monitor and up to two extended monitors |
| Internet | Needed for the subscription, payroll, payments, and banking |
If a PC or the server fails a row, replace or upgrade it before you install anything. If you are replacing hardware, follow the step-by-step process to move your software installation and company data to another PC before proceeding. A Linux file server is supported through a separate Intuit guide, so send the details if you use one.
Skip this if one computer opens the file. A shared install needs a bandwidth of 40 Mbps or higher.
Copy a file of 150 MB or more from the shared folder to a workstation (any other PC that opens the company file). Time the copy in seconds.
Multiply the file size in MB by 8, then divide by the seconds. For example, 150 MB in 25 seconds gives 48 Mbps.
Result: a number. If it is below 40 Mbps, bring in an IT professional before you install.
In client-server, a server holds and hosts the file. In peer-to-peer, one PC holds it and hosts it for the others. In remote hosting, a Terminal Server or a provider runs QuickBooks, so ask the provider first.
Three network types: client-server, peer-to-peer, and remote hosting, with hosting on one machine only
Every PC that opens the file must run the same Enterprise version. Choose an Enterprise year the same as or newer than your Pro or Premier year, because an older-year product cannot open a newer-year file. For file rules, see company file needs updating or a different version.
Do this in Pro or Premier, before anything changes, on the PC that holds the company file (on a server setup, on the server). Use the Admin user, the main login that can set up users.
You see: a confirmation message, and a backup file that ends in .qbb. Keep this file. It is your fallback if you need Pro or Premier again. If the backup fails, try once more with a different folder. If it fails again, stop and send the details with the no-login form on this page.
File menu with Back up Company and Create Local Backup highlighted, then three backup windows
Buy or confirm the Enterprise subscription from Intuit by phone or online. Each user needs a license, and you need your license number and product number for the install. Plan the file update for after hours or a weekend.
Result: a written list of your product and year, file size, counts, user count, PC and server specs, network type, and backup location.
If a PC or the network fails, the backup fails twice, or QuickBooks will not open: stop and send the details before you change anything.
To upgrade QuickBooks Pro or Premier to Enterprise, back up your company file, install Enterprise, open the file in Enterprise, and sign in as the Admin user. Select the update confirmation box if one appears, select Update Now, accept the backup prompt, and select Yes. Then set user permissions and activate. The file update cannot be undone.
Do this in Pro or Premier, before anything changes, on the PC that holds the company file (on a server setup, on the server). Use the Admin user.
You see: a confirmation message, and a backup file that ends in .qbb. If the backup fails, try once more with a different folder. If it fails again, stop and send the details with the no-login form on this page.
Download the Enterprise installer from your Intuit account or the download site. Keep your license number and product number within reach.
Express install installs over the previous version and keeps your preferences, so Pro or Premier is replaced on that PC. Custom and Network Options installs to a different location, keeps older versions, and does not carry over preferences. You do not need to uninstall Pro or Premier first. Choose Custom and Network Options to keep Pro or Premier for the rollback path.
Express install and Custom and Network Options, with Custom and Network Options highlighted
For Express, select Express install, then Next, then Install. For Custom, select Custom and Network Options, then Next, then I’ll be using QuickBooks Desktop on this computer, then Next. Select Open QuickBooks when the install finishes. You can activate and update after the file update.
You see: Enterprise opens. If QuickBooks says a company file is already open, close the other QuickBooks product first.
If the install fails: write down the exact message, restart the PC, and try once more. Two attempts, then stop. After the second failure, send the details.
Ask every other user to sign out of the company file.
In Enterprise, open the File menu and select Open or Restore Company, then Open a company file, then Next. Select your company file, which ends in .qbw, and select Open. If the file sits on a server that other PCs use, follow the multi-user section instead of these steps.
Type the Admin password and select OK.
You see: the update prompt. If it does not appear, you are probably not signed in as the Admin user, so ask for the Admin login or send the details.
If the window has a box confirming that the file will be updated, select it.
If the window shows Change this default location, you can choose where QuickBooks saves its automatic backup. Note the folder, because you restore from it if the update fails.
Select Update Now.
Select OK to back up your data, and follow the prompts.
Select Yes to update the file. Wait for it to finish, then select Done if it is shown. If the progress bar has not moved and you cannot tell whether it is working, do not stop it yourself. Send the details.
Three steps: sign in as Admin, select Update Now, then back up and select Yes
You see: the company file open in Enterprise. Pro and Premier can no longer open it.
Open the Company menu and look for Set Up Users and Passwords, then Set Up Users. Select each user and set the permissions. If your menu differs, send the details.
On 2024 and Enterprise 24.0 year updates, non-admin users get temporary passwords after the update, so old passwords may not work. It may be the same after this move. If a user cannot sign in, send the details.
Then follow the activation prompts with your license number and product number. If QuickBooks will not activate, send the details.
Run the Balance Sheet and Profit and Loss reports and compare them with the copies you saved from Pro or Premier. Open the customer, vendor, and item lists and compare the counts with your notes.
Tell every user that Pro and Premier can no longer open this file. Keep the backups, and keep Pro or Premier installed until the file checks out, because one recovery step needs it.
You see: matching reports and lists, and the file open in Enterprise.
If Update Now fails or stalls: that is attempt one. In Enterprise, open File, Utilities, Restore Backup For Earlier QuickBooks Version, and restore the update backup to a new name. Open the restored copy in Pro or Premier to check it, then open it in Enterprise and run the file update once more. If Pro or Premier shows errors, or the second try fails, stop and send the details.
Want an expert to do this? Call 1-802-778-9005 or fill in the no-login form on this page. Back up first, whoever does the work.
To set up multi-user access after you upgrade to Enterprise, back up the file, install Enterprise on the server with Custom and Network Options, update the file once, scan its folder in Database Server Manager, and turn on Host Multi-User Access on the server only. Then install the same Enterprise version on each workstation and open the file.
Back up on the server if it runs QuickBooks. If the server only stores the file, back up on one workstation that runs Pro or Premier and opens the file. If you are unsure which PC to use, send the details first.
In Pro or Premier, as the Admin user: File, Switch to Single-user Mode, then File, Back up Company, Create Local Backup, Local Backup, Next, Browse (in the Local Backup Only section), pick a separate folder on another drive or computer such as Pre-Upgrade Backup, keep the verification test on, OK, Save it now, Next. When you finish, if other people share this file, select File, Switch to Multi-user Mode.
You see: a confirmation message, and a backup file that ends in .qbb. If the backup fails, try once more with a different folder. If it fails again, stop and send the details with the no-login form on this page.
Run the Enterprise installer on the server. Select Custom and Network Options, then Next.
Choose the option that lets you use QuickBooks on this PC and store the company file here to share it. If the server will only store the file, choose the option that says you will not use QuickBooks on this computer, which installs Database Manager only, the part of Database Server Manager that hosts the file. Select Next, follow the prompts, and select Open QuickBooks when it finishes.
Custom and Network Options, step 2: the server choices, a server that also runs QuickBooks and a server that only stores the file
If the server has QuickBooks, do this on the server. If the server only stores the file, install Enterprise on one workstation first (Custom and Network Options, then I’ll be using QuickBooks Desktop on this computer), then do this there with every other user signed out. If you are unsure, send the details before you open the file.
In Enterprise, open File, Open or Restore Company, Open a company file, Next, select the .qbw file, and select Open.
Sign in as the Admin user. If the window has a box confirming the update, select it, then select Update Now. Select OK to back up, then Yes, then Done if it is shown.
You see: the file open in Enterprise.
If the file update fails: that is attempt one. Restore the update backup to a new name with File, Utilities, Restore Backup For Earlier QuickBooks Version. Open the restored copy in Pro or Premier to check it, then open it in Enterprise and run the file update once more. If Pro or Premier shows errors, or the second try fails, send the details.
Keep the company file in a folder on a local drive of the server. Database Server Manager cannot monitor mapped drives, so if the file sits on a network drive, send the details before you continue. Set the folder’s Windows permissions so every user can read, write, create, and delete in it.
As a Windows administrator, open the Start menu, type Database, and open QuickBooks Database Server Manager.
Open the Scan Folders tab and select Browse. Pick the folder that holds the company file and select OK, then Start Scan.
Open the Monitored Drives tab and select only the local drives that hold company files.
Database Server Manager with the Scan Folders tab, Browse and Start Scan highlighted
You see: your folder, with the company file, under QuickBooks company files found. The Database Server Manager guide covers restarts.
If QuickBooks is installed on the server, open QuickBooks and the company file there.
Open File, Utilities, Host Multi-User Access, and select Yes. If the menu shows Stop Hosting Multi-User Access, hosting is already on. Never turn on hosting on a workstation.
Menu path File, Utilities, Host Multi-User Access, with Stop Hosting Multi-User Access meaning hosting is on, on the server only
Run the same Enterprise version on the workstation. Select Custom and Network Options, then Next, then I’ll be using QuickBooks Desktop on this computer, then Next. Leave hosting off.
Map a network drive to the shared folder on the server. In QuickBooks on the workstation, open File, Open or Restore Company, Open a company file, Next, and pick the file from the mapped drive. Then select Switch to Multi-user Mode from the File menu if it is offered.
You see: two PCs open the same company file at once, and Database Server Manager lists the connected users on its Database Server tab.
If a workstation cannot open the file: check that hosting is on only at the server, that the folder appears in the scan, that folder permissions allow every user, that the firewall allows QuickBooks, and that the workstation runs the same Enterprise version. Two attempts, then stop and send the details. The usual messages are covered for error H202 and error H505.
If the Enterprise update fails or stops, do not overwrite anything. In Enterprise, restore the backup QuickBooks made during the update to a new file name, then open it in Pro or Premier. If that shows errors, run Rebuild Data there and try Enterprise again. After a second failure, stop and call.
In Enterprise, open File, then Utilities, then Restore Backup For Earlier QuickBooks Version.
Select the … button beside Backup filename, choose the backup QuickBooks made during the update, and select Open. The window opens in the folder where you last saved backups.
Select the … button beside Restored filename. In the Save In list, choose a folder such as the desktop, type a name that does not exist yet, then select Save, then Ok.
Restore window with Backup filename, Restored filename, and the two … buttons highlighted
In Pro or Premier, open File, Open or Restore Company, Open a company file, Next, and pick the restored copy.
You see: the restored copy opens in Pro or Premier. Close it, then open the same copy in Enterprise and run the file update once more.
If errors appear when you open it: go to Route 2.
In Pro or Premier, open the restored copy and sign in as the Admin user. Open File, then Utilities, then Rebuild Data. QuickBooks asks for a backup first, which protects the restored copy, so give it a name that does not exist yet, such as pre-update12.qbb. Follow the prompts and wait.
When the rebuild finishes, close Pro or Premier. In Enterprise, open File, Open or Restore Company, choose the rebuilt file, and select OK. Sign in as the Admin user and run the file update once more.
Flowchart: Update Now fails, restore the update backup, open it in Pro or Premier, rebuild if it shows errors, retry once, then stop and call
If the update backup is missing or will not restore, open File, Open or Restore Company, Restore a backup copy, and Local backup in Pro or Premier. Pick your .qbb file from before the file update and save it under a new, unique name. Work entered after that backup must be re-entered by hand, because QuickBooks Desktop cannot export transactions or merge files. See also restore a backup or company file.
You see: the file update runs through and the file opens in Enterprise.
If a second attempt fails: stop. Send the details, or contact Intuit customer support. Write down every message exactly, and delete nothing.
The Enterprise upgrade cost depends on three things: the tier (Silver, Gold, Platinum, or Diamond), the number of user licenses, and a monthly or annual term. Intuit sets current prices, so none is printed here. Time can vary with file size, so plan an off-hours window rather than counting minutes.
Each user needs a license. Licenses are sold in set quantities: 1 to 10, then 20 and 30, and on Diamond also 40.
List the features you need, because some sit only on higher tiers. Bills of material, for example, need Platinum or Diamond.
Choose a monthly or annual term. Diamond is sold on a monthly plan only. Annual terms include a money-back window, so confirm the current terms with Intuit before you buy.
Ask Intuit for the price of that tier, user count, and term.
Result: a quote you can compare, built from your own counts.
Hosting with a provider adds a monthly fee, plus separate Remote Desktop Services and Windows Server licenses.
A prorated refund for the remaining months of a Plus subscription may apply when you upgrade to Enterprise. Ask Intuit to confirm the amount and the steps before you buy, and note who answered. Terms can change, so confirm the current terms when you buy.
No. Once QuickBooks runs the file update in Enterprise, Pro and Premier cannot open the file, and QuickBooks has no built-in way to convert it back. Your fallback is the backup you made before the file update. Other routes exist but are not built in, and a separate downgrade page covers them.
This keeps your Enterprise work safe. In Enterprise, as the Admin user: File, Switch to Single-user Mode, then File, Back up Company, Create Local Backup, Local Backup, Next, Browse (in the Local Backup Only section), pick a new folder named Enterprise Backup, keep the verification test on, OK, Save it now, Next. Keep it apart from your Pro or Premier backup, so you restore the right file. When you finish, if other people share this file, select File, Switch to Multi-user Mode.
In Pro or Premier, open File, then Open or Restore Company, then Restore a backup copy, then Local backup, then Next. Pick your .qbb file from before the file update and save the restored file under a new, unique name.
You see: the restored company opens in Pro or Premier.
If you have no backup from before the file update: stop, and do not delete the Enterprise file. Send the details.
Anything entered in Enterprise after your backup is not in the restored file. QuickBooks Desktop cannot export transactions or merge files, so write down the dates and amounts, then re-enter that work by hand. For other routes, see Enterprise to Pro or Premier conversion.
Get expert help when the upgrade involves a server, hosting, or many users, when a deadline is tight, or when the file update has failed. Also stop and call after two failed attempts at any step, or when the backup shows an error. Do not let anyone run the file update until a backup exists.
Note your product and year (press F2), the number of users, your setup (one computer, server, peer-to-peer, or hosted), your file size, your deadline, and any message on screen, word for word.
Get help upgrading to Enterprise. Call 1-802-778-9005 or fill in the no-login form on this page. If you encounter setup errors, technical glitches, or require assistance with your installation, you can connect directly with our dedicated Enterprise assistance team. Do not send passwords in the first message. Support hours: Monday through Friday, 24 hours a day. Specialists use a secure, industry-standard remote desktop application to diagnose and work on the problem directly on your computer. Never share passwords during a remote session, and close the remote tool when the work is done.
Allow remote access only to a provider you contacted yourself. A caller who phones you to offer a QuickBooks upgrade is not part of this process.
More help: QuickBooks data conversion services, QuickBooks installation support, and backup and restoration support.
Users ask these ten questions when they upgrade QuickBooks Pro or Premier to Enterprise. Each answer ends with a narrowing question, and your reply picks the next step for your setup. If your case does not fit, send the details with the no-login form on this page.
No. Express install replaces the previous version on that PC. Custom and Network Options installs to a different location and keeps older versions. Keeping Pro or Premier gives you a place to run the recovery steps if the file update fails, so uninstall only after the Enterprise file checks out.
To narrow it down: do you want Pro or Premier as a fallback? If yes, choose Custom and Network Options. If no, Express is fine once your backup is saved.
Your lists carry over when QuickBooks runs the file update, and the Pro and Premier list caps no longer apply. The file itself changes format, and Pro and Premier cannot open it afterward. Compare your key reports before and after, so you can confirm the numbers match.
Before you update: did you save the Balance Sheet and Profit and Loss from Pro or Premier? If yes, compare them afterward. If no, save them first.
No. Enterprise is a separate subscription bought from Intuit by phone or online, so the move is not a free update. A prorated refund for the remaining months of a Plus subscription may apply when you upgrade to Enterprise. Ask Intuit to confirm it before you buy.
To narrow it down: is your Plus subscription active with months left? If yes, ask Intuit for the prorated refund before you buy and keep the name of the agent. If it has ended, no months remain, so ask Intuit what applies before you buy.
Existing Pro Plus and Premier Plus subscribers can still renew. Enterprise earns its cost when you hit a user, list, or permission limit. Renewing keeps what you run now, so the deciding factor is your own counts in the limits table, not whether Plus is still sold.
Your answer decides the next step: have your F2 counts reached a limit in the table? If yes, plan the move and check each PC against the requirements. If no, renew and recheck at the next renewal.
Not safely. Opening your working file in Enterprise, even in a trial, runs the file update, and Pro and Premier cannot open it afterward. A restored copy leaves your original backup untouched, so test on a copy: restore your backup under a new file name in Enterprise and open that copy.
Before you click: do you have a backup made in Pro or Premier before any Enterprise trial? If yes, restore it to a new name and test that copy. If no, make one in Pro or Premier first.
It depends on the tier. Gold and Platinum allow up to 30 users, and Diamond allows up to 40. Pro stops at three users and Premier at five. Each user needs a license, sold in set quantities. The Silver figure was not clear on Intuit’s pages, so ask Intuit in writing.
To narrow it down: will more than 30 people sign in at once? If yes, ask Intuit about Diamond. If no, compare Gold and Platinum by the features you need.
Not on the same company file. Every PC that opens the file must run the same Enterprise version, and a PC left on an older version cannot open the file after the upgrade. A user who does not need this file can stay where they are.
To narrow it down: does each of those users need this company file? If yes, plan an Enterprise install and a license for each. If no, they can stay on Pro or Premier.
Time can vary with file size, and no fixed figure is published. Install, backup, and the file update come first, and a shared setup adds the server and every workstation. A rebuild after a failure can take much longer. Plan an after-hours window, and do not stop a running update.
Before you plan: does more than one PC open the file? If yes, allow time for the server and each workstation. If no, plan one off-hours session on that PC.
Public Intuit pages do not clearly say whether an existing Desktop payroll subscription continues on Enterprise. Enterprise has its own built-in payroll, charged per employee, so the setup may change. Ask Intuit before you convert, and do not cancel your current payroll until the answer is clear.
Before you update: do you run payroll from this company file today? If yes, ask Intuit about payroll continuity first. If no, payroll does not affect your timing.
Ask the hosting provider first. For year updates, files hosted by Rightworks are updated by the host, and other hosted setups should contact their hosting service. A hosted edition move can work differently, so do not install or convert on your own. Hosting also adds license costs.
Your answer decides the next step: who runs the server where QuickBooks lives? If a provider does, ask them before you buy Enterprise. If your own team does, follow the multi-user steps in this guide.
