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+1-802-778-9005Go through this post to know how to fix QuickBooks Multi User Switching Error H202?
When switching QuickBooks to multi-user mode, users frequently encounter error code H202. This error typically indicates that the connection to the server computer, which stores QuickBooks company files (QBW), is blocked. As a result, you will be unable to access the QuickBooks company file due to this communication issue with the server.
QuickBooks Desktop is accounting software that has evolved with time. Also, users from all over the world have benefited from this program. It is a one-stop solution for all accounting needs for all non-accounting background SME business owners. However, it has lots of bugs, like Error H202.
Error Code H202 displays when you are hosting a company file on a non-Windows Server. Hence, we will discuss how to resolve this error.
Error H202 in QuickBooks occurs when users try to open the company file in multi-user mode. The errors usually pop up during the transition from single-user to multi-user mode, resulting in being unable to access the file placed on the other system. This error comes with the following error message:
| Error code: H202 This company file is on another computer, and QuickBooks needs some help connecting.Here’s how to fix this problem: On the computer where the company file is located, open the start menu, then open QuickBooks Database Server Manager. The Database Server Manager will scan your files and restore the connection. |
“You are trying to work with a company file that is located on another computer, and this copy of QuickBooks cannot reach the server on that computer. (H202)”
These are the factors responsible for QuickBooks H202 Error.
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The following list consists of all the probable indications for Multi-user switching error H202 in QuickBooks.
Below we have shared the most effective methods to resolve Error H202. Due to these methods, you will easily fix the issues in your application.
To use the Tool Hub, the user has to close the application first. Hence, follow these steps:
Step 1: Close QuickBooks. After that, download and install the latest QuickBooks Tool Hub. If you already have Tool Hub in your system, then go to the Home tab, and check its version.
Step 2: Once the installation is complete, open the Tool Hub application.
Step 3: After that, go to the Network Issues tab, and select QuickBooks Database Server Manager.
Step 4: In the Database Server Manager, the user has two options to choose from. If they see the company file folder(s) in it, then they must select the start scan option. However, if there isn’t any such item available, they have to choose to browse to locate the company file, and then select the start scan option.
Step 5: This process will change firewall permissions. Close the application.
Step 6: At last, open QuickBooks on all workstations with QuickBooks Error Code H202. After that, go to file–> Switch to Multi-user Mode.
Step 7: Finally, if this method doesn’t resolve QuickBooks Error H202, go to the next solution.
Note: If using the QuickBooks full version, then turn on the multi-user hosting before doing anything else. For this, go to file–> Utilities–> Host Multi-User Access. DON’T select the stop hosting multi-user access.
Ensure that the QuickBooks services are running on the server system. The same steps apply to check both QuickBooksDBXX and QBCFMonitorService.
Step 1: Go to start–> Type run–> hit Enter services.msc–> Press the enter key.
Step 2: After that, double-click the QuickBooksDBXXlisting. (Replace XX with the version of QuickBooks you are using)
Step 3: For startup type, go to automatic. Verify that the status of service status is on started/ running mode. If there is neither option, then choose to start.
Step 4: Go to recovery tab–> Restart the service from these drop-down menus: First failure, Second failure, Subsequent failures.
Step 5: Save the changes and repeat the process for QBCFMonitorService.
At last, open the application on all workstations. Finally, go to the file menu–> Switch to Multi User Mode. If you don’t see the Error Code H202 again, it denotes that the problem is resolved.
The following components of QuickBooks need admin permissions on the server computer:
After you have provided windows access permissions for sharing the QuickBooks company file, open the QuickBooks on the server system and workstations. Hopefully, it will resolve the QuickBooks Error H202.
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The firewall in the system can block the data exchange of QuickBooks due to security reasons. Hence, performs these steps to reconfigure the firewall settings for QuickBooks. It will help in the uninterrupted connection between QuickBooks and the server.
Step 1: Go to the settings of the system firewall and make exceptions.
Step 2: Here, change firewall permissions and open the QuickBooks application on all computers.
At last, go to file menu–> switch to multi-user mode.
The user has to ping their server from every station that gets QuickBooks Error Code H202.
Step 1: Go to the Start menu on the server and workstations.
Step 2: Type Network and Sharing Center. Press the Enter key.
Step 3: Click Change advanced sharing settings.
Step 4: In the Network Discovery, File, and Printer sharing sections, ensure that the turn-on network discovery option is selected.
After that, get the server’s name by following these steps:
Step 1: On the server computer, go to the start menu–> type run and press enter–> Type CMD–> Press Enter.
Step 2: In the CMD window, type ipconfig/all–> Press Enter.
Step 3: After that, go to the Windows IP Configuration section, and look for the host and server name.
Step 4: Copy the name to a secure place so that you could access it later.
The user needs to get back to the workstation to check the server. Since these steps are complicated, you might need an IT professional.
Step 1: On the workstation, open Windows Start Menu–> Type Run and press Enter.
Step 2: After that, type CMD in the Run Dialogue box and press the Enter Key.
Step 3: Finally, type ping (server name) and press Enter. Brackets are for the sake of understanding, that’s why do not include them while typing the name
Repeat these steps for all workstations facing QuickBooks Error Code H202. Also, if you get a response for every packet without any loss, it indicates that there is no issue with the server.
However, if there is slow response and packet loss, do not proceed further and reach out to an IT expert.
Step 1: Firstly, close the QuickBooks Program.
Step 2: Follow this path on the server: C:\Windows\System32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc
Step 3: Double-click the host file and select notepad as the program.
Step 4: Enter the IP address of the server after the last IP address. It will be followed by the server’s name. (In the hosts file).
Step 5: Instead of space, use the TAB key to separate the IP address and server name.
Step 6: Choose Save in the File menu and exit the settings.
At last, open company files from multi-user mode. If it doesn’t work, it means that the QBH202 is still unresolved.
Step 1: Firstly, close the QuickBooks application.
Step 2: After that, on your server system, open the company file.
Step 3: Look for the Transaction Log files (TLG) related to the QuickBooks file.
Step 4: Rename this file by adding the prefix OLD.
Step 5: Follow the same process with the network data file (ND) and exit the folder.
Step 6: When you open the company file again, it will generate new ND and TLG files on its own.
Step 7: Open the company file while pressing the alt key, until the file opens.
Generally, it resolves Error H202 in QuickBooks and other such errors.
The following steps will ensure that the hosting of a company file is not in the hands of any other client’s system.
Step 1: Firstly, open QuickBooks.
Step 2: After that, press F2 and open the Product Information option.
Step 3: Lastly, go to the lower-left corner, and select Hosting. It will show local files only under the local server Information.
Step 1:First of all, shut down QuickBooks on all the systems.
Step 2:After that, launch the windows control panel and then click on programs and features.
Step 3:Click QuickBooks and then tap on change and repair from the list of installed programs.
Step 4:And then, you need to allow all the positive options throughout QuickBooks software repair.
Step 5:Once you are done with the process, update QuickBooks to the latest release.
Step 6:Finally, launch the company file for checking if the QuickBooks error H202 repair was successful.
Step 1: In the system where you see the error code H202, open the ‘Run’ window by pressing the Windows + R keys.
Step 2: Type “CMD” in the box that appears and click “OK.”
Step 3: Next, you need to ping your server from your computer.
Step 4: To do this, type “ping [server name]” and press the Enter key.
Step 1: Download and install the QuickBooks File Doctor Tool.
Step 2: In the “QuickBooks Tool Hub,” select “Company File Issues.”
Step 3: From the drop-down menu, choose the company file. If you are unable to locate it, click “Browse” to find the file.
Step 4: After the file has been selected, check the box next to your file and click “Continue.”
Step 5: Enter the QuickBooks admin password and then select the “Next” option.
Note: Kindly note that the scan time will depend on the size of the file and may take up to five minutes. Once the scan is complete, you should open the QuickBooks software and your company file.
Step 1: Create a new folder on the server.
Step 2: Adjust the permissions for this new folder, and then share the QuickBooks company files.
Step 3: Copy the .qbw file into the new folder.
Step 4: Open your company file in multi-user mode.
Step 1: Download and install the QuickBooks Install Diagnostic Tool.
Step 2: Run a scan in the location where the data file is stored.
Step 3: Note the number of IP addresses and network interfaces.
Step 4: Open the QuickBooks ports in the firewall settings if there is a tab for open ports.
Step 5: Navigate to the data file connectivity option.
Step 6: Finally, attempt to open the company file and verify that the error has been resolved.
We hope this article can assist you to resolve the QuickBooks error code H202. If the above-shown procedures don’t resolve your problems, at once get in contact with our technical error Support at 1-802-778-9005 for help. Also, you can post a forum on our website or chat with our QuickBooks experts. We are available all round the clock to guide you till the issue gets resolved.
QuickBooks users often see error code H202 when switching to multi-user mode, usually due to a disabled multi-user connection on the server storing the Company files.
QuickBooks may not be installed on the server, or the hosting settings might be misconfigured. The antivirus or firewall may block communication between user computers, and Windows file permissions may not be set correctly.
QuickBooks Tool Hub offers multiple solutions to rectify errors, and it can be easily installed and downloaded on your computer.
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Disclaimer: The information outlined above for “Learn How to Fix QuickBooks Error Code H202” is applicable to all supported versions, including QuickBooks Desktop Pro, Premier, Accountant, and Enterprise. It is designed to work with operating systems such as Windows 7, 10, and 11, as well as macOS.
