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Account Receivable is the amount of money that is due from customers/clients to the company. These debts are often useful for your business; sometimes, you can use them as collateral to take a loan. Management of accounts receivable has a positive impact on a business because it enhances the cash flow of the company, and a good Cash Flow means a good business outlook.

Account receivable indicates that the company has offered credit facilities to its clients. In most cases, credit and cash are used as modes of payment for the products and services produced by the company.

Account Receivable Balance Sheet Format

The following example explains how accounts receivable are shown on the balance sheet:

Balance SheetInitial Jan 31, 2024After Sales Feb 28, 2024After Collection Mar 31, 2024
Assets
Cash$50,000$50,000$150,000
Account Receivable$100,000(+$200,000) $300,000(-$100,000) $200,000
Other Current Assets$100,000$100,000$100,000
$250,000$450,000$450,000
Fixed Assets$500,000$500,000$500,000
Other long-term Assets$50,000$50,000$50,000
$550,000$550,000$550,000
Total Assets$800,000$1,000,000$1,000,000

How does Account Receivable work?

Generally, accounting and finance departments operate with a well-defined and consistent procedure for handling AR debits. This systematic approach provides a sense of reassurance and confidence, as every stage in AR involves its own set of procedures and policies, many of which can be systemized and supported usefully.

The following table explains the core steps of the account receivable process and their role:

StepsTheir role
CreditAccount receivables imply the extension of credit to a client to enable them to obtain the merchandise or services of their choice later.
InvoiceThe next step is invoicing, which refers to the AR team notifying the customer that payment is required.
PaymentAll things being equal, this is followed by the customer paying the amount outlined in the invoice. It happens with automated tools that facilitate digital payment for the customer.
Cash ApplicationAfter the AR team collects the payment, it is processed through cash application, which involves identifying the invoice for which the payment was made from the accounts receivable ledger.
Collectionsif a customer fails to pay for the invoice, then the account is considered delinquent, and AR initiates attempts to recover the money, including sending letters and notices, adding fees, referring the account to a collection agency, or taking legal action.

Account Receivable vs Account Payable

Every invoice is due to one party and received by the other. The firm ledger has records of both AP and AR; AP is shown as a liability and AR as an asset.

To be aware of the company’s financial situation, one must comprehend both payables and receivables.

This table will tell you the difference between accounts receivable and accounts payable.

Account ReceivableAccount Payable
Account Receivable is the sum that customers owe to the company.Account Payable is the sum that the company owes to its vendors and creditors.
AR is placed under current assets in the balance sheet.AP is placed under current debts in the balance sheet.
AR is the result of credit sales.AP is the result of credit purchases.
An allowance of doubtful accounts can offset AR.AP doesn’t have any offsets.
AR involves trade receivables and non-trade receivable accounts.AP has many accounts, such as trade payable, sales tax payable, interest payable, etc.
AR is created to sell goods and services.AP is created to purchase goods and services on credit.
AR results in cash flow.AP results in cash flow.
In AR, money has to be collected.In AP, money has to be paid.

Ways for getting clients to pay past-due invoices

Business owners often find it challenging to ask for payments from their clients without sounding rude. However, an unpaid invoice affects the business. Nevertheless, an unpaid invoice damages a business regardless of the situation. If one wishes to maintain a steady cash flow, you must take action.

Here’s how to persuade non-compliant clients to pay you what they owe:

Ways for getting clients to pay past-due invoices

Step 1: Send a Friendly Reminder

The first step is to send a friendly reminder to the customer about the due bill. Sometimes, customers forget, and it is an honest mistake. As soon as they receive the reminder, they make the payment. 

You can also use this to get customer feedback and see if there are any past dues left.

Step 2: Send an up-to-date bill

In any case, the customer claims they lost the bill or need to settle their records to get the exact payment amount. Sending an updated bill right away will eliminate any excuses the customer makes.

Step 3: Ask politely about the delay in payment

As frustrating as this might be, it’s important to stay open to hearing customers’ sides of the story and give them a chance to give you a valid reason. Understanding the reasons behind non-payment can foster a sense of empathy and consideration. Ask questions about their satisfaction with the service and any complexity they might be facing that is the reason behind the refusal of payment. 

Once you know the reason, you can work with the customer towards a solution that benefits both parties.

Step 4: Demand payment with greater firmness

Demand payment from a nonpaying customer firmly when they disregard your calls and emails. Service providers who have a continuous working relationship with the client are the best people to issue an injunction.

To put a fire under them, specify a date by which services will be discontinued. When they understand how difficult it will be to replace your service in a few days, you’ll see how fast they can figure out how to pay.

Step 5: Escalate the situation

Request a payment deadline and continue to follow up with the consumer until they pay. If required, resubmit your original contract, explaining that you will escalate the matter if invoices are still past due.

To demonstrate to the consumer that “you mean business,” prepare a demand-payment letter. This is a formal document that describes the amount owed to you and states what will happen if the bill is not paid by the due date.

Step 6: Bring in the Factoring service

If you need more cash and need to know when a client will make a payment, an invoice factoring service might help you receive the funds you need while you wait. 

A factoring service allows you to market your accounts receivable to a firm for a specific percentage of its worth (typically 70% to 90%). 

The service then transfers the funds within just a few days. The factoring firm then collects your clients’ payments and transfers the remaining cash to you, less the service charge.

However, factoring services are not the same as collection agencies. They do credit checks on your clients before agreeing to acquire their bills. 

Step 7: Hire a debt collection service provider

If all else fails, it may be time to work with a debt collection agency. These companies specialize in collecting payments that are usually overdue by more than ninety-nine days. 

The service keeps in touch with the client, using tried-and-true methods to persuade them to make the payment. 

How to file a lawsuit if you don’t get paid

If your business is grappling with endless invoice payment delays despite internal management measures, consider legal intervention. One scenario will open up a range of possibilities, while the other will present a different set of possibilities. 

For instance, when the debtor is based in another country, the chances of retrieving the debt can be quite slim. The complexity of dealing with the laws of multiple countries simultaneously can make it necessary to seek the assistance of legal commodities or specialized agencies to recover debts from foreign debtors.

During the whole collection process, it is imperative to respect local legislation, such as the Fair Debt Collection Practices Act (FDCPA), which is American legislation regulating the treatment of debtors and the use of inflated pressure in debt collection.

In order to initiate legal proceedings, it is important to weigh legal costs against possible returns, comprising legal expenses, costs of enforcing a decree, and chances of recovering the amount from the debtor. Sometimes, failure to collect the debt is achieved by writing it off or having to accept a lesser amount. 

It is advisable to speak to a lawyer who specializes in debt recovery or commercial law before pursuing legal proceedings on your own. This will give you legal advice on what further actions you could take and the chances of success, depending on your facts.

The following is a list of possible legal paths for invoice debt recovery:

  1. Small Claims Court: A small claims court is a part of the legal system where businesses can sue and be sued for relatively small amounts of money, ranging from $2,500 to $25,000 in different parts of the U.S. It is less formal than other courts, usually faster, and one need not employ a lawyer.
  1. Civil Lawsuit: When the debt exceeds the limit of small claims, one can proceed to file a civil lawsuit. This one is a more complicated and official affair, usually filled out with the assistance of an attorney. If the process is successful, the court can enter a judgment against the debtor.
  1. Mediation or Arbitration: These are means of solving disputes other than going to court and involving a third party who makes a decision. It can be quicker and less expensive than taking a case to court while enabling the involved individuals to agree.

Paying for a judgment is nevertheless often problematic. Even if you take the debtor to court and win the case, you may encounter challenges when the court awards you the judgment.

Here are steps to enforce it:

  1. Writ of Execution: A legal action in which another party takes a debtor’s belongings or cash, as well as other valuables, to meet the debt.
  1. Garnishment: This enables you to regain what is due to you by way of a lien, such as remuneration payable to the debtor.
  1. Lien: A lock is placed on the debtor’s goods, thus guaranteeing that the amount will be paid back as soon as the property is disposed of.

How can technology be used to manage accounts receivable?

Using technology can simplify the process, reduce errors, and improve efficiency in accounts receivable management.

Here are some technologies that one can use to manage their account receivables:

Invoices

  1. Automated invoice generation: Design and send invoices to customers using easy automated methods through business applications. This reduces human error and ensures that payments are made on time. 
  1.  Digital invoice delivery: To ensure faster and easier bill delivery, send them via email or a web-based tool. 

Online payments

  1. Integrated payment systems: Get internet payment services that enable clients to pay bills without creating some instructions for now. For instance, Stripe offers payment processing services that can be integrated into the invoicing software to allow clients to pay by bank transfer, credit card, or any other way. 
  1. Other payment alternatives: Bank transfer and ‘buy now, pay later’ are only two of the many varied payments that clients can use when they pay online. 

Real-time reporting

  1.  Dashboards: Utilize technology with current and integrated dashboards, which show the current state of receivables, their aging, and paid bills. 

Business alerts

  1.  Custom alerts: Use notifications for delayed invoices, payment receipts, and other data to monitor the business situation and respond instantly. 

Communication tools

  1.  Automated reminders: Implement procedures that notify the clients on arising due dates or on the same invoices that are due. 
  1.  Customer portals: Provide your clients with virtual access to information about their outstanding invoices, invoice history of payment, and other information concerning your finance department. 

Integrations and APIs

  1.  Synchronize your accounts receivable management software with the enterprise resource planning tool or customer relationship management solution that you are already using to have a singular view of key financial information and customer details. 
  1.  Application programming interfaces (APIs): Connect applications and applications’ systems to perform data exchanges by utilizing such elements as APIs. 

Cloud-based platforms 

  1.  Accessibility: Your team may also control and monitor invoices and payments even if they are away from the office since the accounts receivable details are stored in the cloud. 

To Summarize

Accounts receivable are accounts found on a company’s balance sheet. This archaic business term refers to the balance amount of money that clients still have to pay for the products delivered to them or the services rendered to them. Since accounts receivables affect the firm’s cash flow and liquidity, proper management is of great importance. 

It demonstrates that sales are being converted to cash, and thus, it is correct for a business to collect accounts receivable as soon as possible. 

Because of this, the corporation may use the gathered amount of money to purchase merchandise, cater for the cost, or invest in prospects for the business. 

A low account receivable turnover time means that your business is financially and operationally sound and, thus, well managed.