By Vivek i2aTech Updated September 1st, 2022 | 

Learn easy solutions to resolve ‘QuickBooks Abort Error’ that may take place due to damaged program files. For further assistance, talk to our experts.

QuickBooks software is used to track sales & expenses, create bills & reports, manage invoices, etc. Using QuickBooks as business finance software, you can create detailed reports without difficulty that may result in making decisions related to tax filing. However, even after having such amazing features and functionalities, QuickBooks comes up with error codes and bugs. In this write-up, we are going to highlight one such error ‘QuickBooks Abort Error’ that usually pops up due to a damaged QBWUSER.INI file.

Go through the whole article to know the root causes of QB aborting error.

You may face a QuickBooks abort error when some changes have been made to the company files. In addition to this, it is basically software asking you to abort the ongoing transactions and continue by re-launching QuickBooks. A damaged QBWUSER.INI file may also lead to the ‘QuickBooks keeps abort’ error. The following error message will display on your screen.

‘The connection to the company files has been lost. The software must be closed right away. Any updated data needs to be re-entered.’

Why does QuickBooks Keep Aborting issue popup?

Check out the possible causes behind the QuickBooks Abort Error message:

  • When multiple PCs host the QB company file, this may lead to an ‘Abort Error.’
  • If you have turned on the sleep or hibernation mode, the ‘QuickBooks keeps logging me out’ issue may take place.
  • When Antivirus and Firewall clashing with the QuickBooks Processes.
  • Due to damaged or missing QBWUSER.ini File.
  • An unstable internet connection may also give rise to the same error.
  • Because of turning on the power-saving mode.

Hassle-Free Solutions to Resolve QuickBooks Abort Error

Check out the following solutions to get rid of the ‘abort error in QuickBooks.’ If you face any trouble while applying any of the following solutions, take the assistance of our technicians.

Solution 1: Give a new title to the QBWUSER.ini File

  1. Firstly, place the folder where you have saved the QBWUSER.ini file. The file should be placed at \Users\[User Name]\AppData\Local\Intuit\QuickBooks
  2. If you fail to launch the file, this implies that the file or folder is unseen. You have to enable the hidden files.
  3. Right-tap on the file to choose Rename.
  4. After that, you need to change the file name by adding .OLD at the end of the file name lie QBWUSER.ini.old
  5. And then you need to change the .ECML file name is known as Entitlement Data Store to Entitlement Data Store.ECML
  6. Next, launch a sample file.
  7. Lastly, if you can’t open the sample file, copy and paste it into another folder.

Solution 2: Restoring QuickBooks from Backup

For this, you need to create an Admin user for Windows. In most cases, restoring QuickBooks from Backup resolves the abort error message. Here are the steps to perform the same. 

  1. First of all, choose the File menu and then choose Open or Restore Company.
  2. After that, click Restore a backup copy and press Next.
  3. Next, select Local Backup and click on Next.
  4. You need to browse the PC for the backup company file.
  5. Finally, choose a folder to decide where you want to save the restored company file.

Solution 3: Use QuickBooks Diagnostic Tool

  1. The first step is to launch the QuickBooks Tool Hub.
  2. After that, choose Installation Issues in the tool hub.
  3. Next, click on QuickBooks Install Diagnostic Tool and allow the tool to diagnose the issue. This process may take up to 20 minutes.
  4. Finally, restart the system.

Solution 4: Turning off Windows Firewall

  1. Firstly, choose Control Panel.
  2. And then, click Windows Firewall.
  3. After that, select Turn Windows Firewall on or off.
  4. Finally, choose Disable Windows Firewall

Solution 5: Updating QuickBooks Desktop

  1. Initially, choose the Downloads and Updates page and click QuickBooks Product from the Select Product drop-down.
  2. After that, choose the Version drop-down and select the appropriate version or year.
  3. Click Search and select Get the latest updates.
  4. Next, choose Save File to download the update.
  5. Finally, double-tap to install the update.

Solution 6: Use the QuickBooks File Doctor Tool

  1. To start with, download the QuickBooks File Doctor.
  2. After that, double-tap on the icon to launch the tool.
  3. Finally, wait for the results.

Solution 7: Verify Hosting Options on the Workstation

  1. Initially, launch the QuickBooks application on the server PC.
  2. And then choose the File menu and click Utilities.
  3. After that, ensure that you have turned on the hosting by choosing the Host Multi-User Mode option.
  4. Launch QuickBooks and then choose the File menu > Utilities.
  5. Disable hosting multi-user access and choose if stop hosting multi-user access option.
  6. Finally, you can open the company file.

Solution 8: Check QuickBooks Status

  1. The first step is to choose the File option and then choose Utilities.
  2. Next, select Stop Hosting to Multi-User Access.
  3. You need to open the company file on the multi-user mode.
  4. Finally, search for the check-mark ‘open file in multi-user mode’ box.

Solution 9: Creating a New Windows Admin User

  • First of all, press and hold the Ctrl + R key to launch the Run command.
  • After that, choose Control Panel and click Ok.
  • Launch the Control Panel Settings and tap on User Accounts.
  • Now, click Manage Another Account > Create a new account.
  • Lastly, write the admin name and then choose the Create option.

In Conclusion

We expect that the article has guided you while fixing QuickBooks Abort Error. In some cases, users may fail to fix the error on their own. Call our experts if you are experiencing any issues while tackling the same issue. We are just a call away to assist you in the right direction.

You can dial our toll-free phone number to get connected with the ebetterbooks team at 1-860-497-7164.


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