In its simplest definition, FreshBooks is an easy accounting app that runs from the cloud and includes the following: FreshBooks’ main features include expenses, invoices, time, and reports, which can be accessed through the FreshBooks mobile app.
FreshBooks’ main target audience is clients in the SME sector or Small and Medium-Sized Enterprises. It effectively integrates invoicing and accounting business by maintaining a simple user interface.
How Does FreshBooks Work?
FreshBooks accounting software means that you will be able to use all of the necessary tools for your accounting. Targeted for the self-employed people as well as the business people who are investing in the growth of their businesses.
To start, you only need to create an account with FreshBooks and input your business information. Then, you are set.
Some activities that can be accessed from the FreshBooks dashboard include the invoicing tools, the ability to create more invoicing clients, the option to take payments for your FreshBooks invoices in the form of credit cards, reports, accounting tools, project management, and many others.
Moreover, if you prefer to run your business on a mobile device, you can use the FreshBooks mobile app to do all the accounting on the go.
Does FreshBooks Work on all Devices?
FreshBooks is fully functional and compatible with all devices, making it easy to operate your business anywhere at any time.
Whether you are using a PC, Mac, iPad, iPhone, or any other Apple product or an Android tablet, smartphone, or other device, FreshBooks is a web-based application that you can easily access over the Internet.
Also, they have a rather convenient iPhone/Android app that comes with some other cool features, such as the ability to track your business mileage.
However, FreshBooks is more than just a tool for sending out bills and charging clients. What is amazing about the mobile app is that you can manage your business by just using your phone.
Are you looking to develop an invoice or make a charge of customers with frequent billing? No problem.
As a programmer, do you want to define an application for keeping records of expenses, tracking revenues, or linking to the user’s bank account? All of that can be done on the app.
It is also easy to enter new customers and monitor your financials all within a few taps on your screen.
FreshBooks guarantees you can effectively manage your business finances regardless of your location, making it ideal for small business entities, freelancers, or anybody with a tight schedule. It is your total financial solution—in the palm of your hand!
Features of FreshBooks
FreshBooks provides various features to help independent contractors and business owners manage their finances and companies.
Here’s a breakdown of the key features:
Invoicing & Billing
FreshBooks offers customizable invoices with automation for recurring billing and payment reminders. It supports multi-currency transactions and ensures tax compliance. Users can track invoices, access them via mobile devices, and integrate with over 100 apps. Pricing starts at $7.60 per month for the Lite plan, with advanced plans offering additional features.
Expense Tracking
FreshBooks automatically imports expenses and categorizes them intelligently. Users can scan receipts via the mobile app and tag tax-deductible items. The platform supports approval workflows, detailed reporting, and multi-user access with specific permissions. Mobile tracking ensures expenses are recorded on the go. Pricing details are available on their website, with plans starting at $7.60 per month.
Bank Reconciliation
FreshBooks streamlines bank reconciliation by automatically importing transactions from your bank account, allowing for easy matching with recorded expenses and payments. This ensures accurate financial records and simplifies the reconciliation process.
Multi-User Access & Role Permissions
FreshBooks supports multi-user access with customizable role permissions, enabling collaboration among team members while maintaining control over sensitive financial information.
Third-Party App Integrations
FreshBooks integrates with over 100 third-party applications, enhancing its functionality and allowing seamless connection with tools you already use.
Audit Trail & Logs
FreshBooks maintains an audit trail of financial transactions, ensuring transparency and accountability in your accounting processes.
Chart of Accounts
FreshBooks provides a customizable chart of accounts, enabling businesses to tailor account categories to their specific needs. This flexibility ensures that financial reporting aligns with the unique structure of your business.
Double-Entry Accounting
FreshBooks utilizes double-entry accounting principles, ensuring that every financial transaction is recorded in two accounts. This method enhances accuracy and provides a comprehensive view of your financial health.
Accounts Payable (Bill Management)
FreshBooks allows you to manage accounts payable by tracking bills and expenses. While it offers robust expense tracking features, detailed bill management functionalities may be limited.
Financial Reporting & Insights
FreshBooks offers financial reporting tools that provide insights into your business’s performance. These reports help you understand revenue streams, expenses, and overall profitability.
Recurring Invoices & Payments
FreshBooks enables the creation of recurring invoices, automating the billing process for regular clients. This feature ensures timely invoicing and consistent cash flow.
Smart Bank Feeds
FreshBooks offers smart bank feeds, allowing automatic import of transactions from your bank account. This feature simplifies expense tracking and ensures up-to-date financial records.
Data Security & Encryption
FreshBooks employs industry-standard security measures, including data encryption, to protect your financial information from unauthorized access.
Customizable Chart of Accounts & Reports
FreshBooks allows customization of the chart of accounts and financial reports, enabling businesses to tailor their accounting system to specific needs and preferences.
Scalability for Business Growth
FreshBooks offers scalable solutions suitable for freelancers, small businesses, and growing enterprises, accommodating increasing accounting needs as your business expands.
Automated Tax Calculation & Compliance
FreshBooks automates tax calculations, supporting country-specific tax rates and ensuring compliance with local tax regulations. This feature simplifies tax filing processes.
Cash Flow Forecasting
FreshBooks provides insights into your cash flow by tracking income and expenses, helping you make informed financial decisions.
Mobile App Access
FreshBooks offers mobile apps for iOS and Android devices, allowing you to manage your accounting tasks on-the-go, including invoicing, expense tracking, and time tracking.
Who Uses FreshBooks
Freelancers, small business owners, service industries, and IT/software technology industries are some of the common users of FreshBooks.
It’s because of the well-organized interface that helps it achieve what seems to be quite complicated for an inexperienced user to execute accounting operations.
Here’s a breakdown of who typically uses FreshBooks: Here’s a breakdown of who typically uses FreshBooks:
Freelancers
Small business owners, freelancers, and one-person businesses in which the contractor handles several clients and their bills enjoy FreshBooks’ easy-to-use invoicing, time, and expense tracking tools.
Small Businesses
FreshBooks is particularly good for small businesses with a single key owner or operator; it has all the requisite tools for invoices, payments, and costs.
Service-Based Businesses
Freelancers in trades, contractors, and companies that offer professional services also find it useful for managing client projects, billing hours, and receipts.
IT/Software Technology Businesses
Based on these, FreshBooks is a good choice for IT and SW Technology companies as it has almost all the functions to handle financial transactions, expenses, invoicing, and scaling.
Businesses with Employees
FreshBooks is suitable for companies with employees since it makes calculating their pay, tracking their expenses, and preparing financial statements easier.
Businesses with Contractors
Small businesses that hire contractors can also benefit from it in the same way that it is used to handle clients’ payments, track expenses, and even categorize data.
FreshBooks is trusted by a variety of companies, including FreshBooks is trusted by a variety of companies, including:
- Level Set Consulting is an American Company in the same industry with revenue of $0M-1M and 1-10 employees.
- Bench (Canada) has revenue between $200M and $1000M and employees between 500 and 1000.
- Capterra (United States) has revenue between $10M and $50M and employees between 200 and 500 people.
- Distilled operates in the United States and boasts an estimated annual turnover of $10M-50 M and 50-200 employees.
- Upwork Global Inc. (United States) is one of the largest($) 200M-1000M employees: 500-1000 companies located in the United States.
It is easy to use, and it can be beneficial to users with little knowledge of accounting since FreshBooks will take care of most accounting tasks for the user’s business.
- Freelancers
- Business with Employees
- Business with Contractors
FreshBooks VS QuickBooks
The major difference between FreshBooks and QuickBooks is that of almost any businessperson or professional freelancer.
Category | FreshBooks | QuickBooks |
Price | Basic Plan: $15/month – Includes invoice customization, expense management, and time tracking. However, client limit is restricted to 5. Next Plan: $25/month – Allows managing up to 50 clients. | Entry-Level Plan: $17/month – Includes expense and income tracking, receipt categorization, invoicing, and payment acceptance. |
Core Features & Use | Best suited for small businesses that focus on client management and billing. | Recommended for businesses that sell products. Well-integrated with Shopify, Square, and PayPal. |
Ease of Use | User-friendly interface: The dashboard is clean and intuitive, requiring minimal time to learn and navigate. Ideal for users who prefer a simple, easy-to-use application without dealing with complex interfaces. | Feature-rich but complex: Offers more functionality but requires time to learn and adapt. Suitable for users who need advanced features and don’t mind a learning curve. |
Tips and Tricks of FreshBooks
Here are some top tips and tricks to get the most out of FreshBooks and make managing payments and client interactions smoother:
Payments Made Easy
No more headaches for payments! With FreshBooks, you can receive payments using the credit card, PayPal, or POS system. More than that, payment transaction fees are directly input as expenses, so the tracking of the costs is not a problem.
Get Paid Instantly
Include the invoice in an email with the option ‘PAY NOW.’ When clients click it, they will be redirected to a payment page in seconds. This will facilitate payments and ensure that you get paid quicker, hence improving your cash flow.
Client Help Desk Built-In
FreshBooks has integrated a helpdesk into the program so that you can communicate with clients easily. It helps you offer prompt assistance and maintains a link, so you do not need to log out of FreshBooks.
Polish Your Brand
This option allows you to personalize the FreshBooks page by modifying the font and adding the logo. It is also an effective means of ensuring that your invoices and pages look as professional as possible and depict the spirit of your brand.
Automated Payment Reminders
If you are tired of chasing unpaid invoices, don’t do it again. FreshBooks enables one to set up automatic mail to send to clients when they do not pay by a particular deadline.
To sum up, FreshBooks is the best accounting tool for SMEs and freelancers. It reduces frustration in business management, handles chores for you, and assists you in creating rapport with your clients. It also manages your financial transactions for you.
What Are the Disadvantages of FreshBooks?
While FreshBooks is a best accounting software for small businesses and freelancers, it does have some drawbacks:
- Limited Number of Clients: The basic plan only supports up to 5 clients, requiring an upgrade for businesses with more clients.
- Pricing Can Be Expensive: Compared to some competitors, FreshBooks’ pricing increases as you scale.
- Fewer Advanced Accounting Features: Unlike QuickBooks, it lacks features like inventory management and advanced financial reporting.
- Limited Integrations: While it connects with popular platforms like PayPal and Shopify, it has fewer integrations than competitors.
Pros and Cons of FreshBooks

Pros of Using FreshBooks
Saves Time on Bookkeeping and Accounting
It eases your duty of undertaking administrative work by tracking your expenses, income, and client details. It enables the generation of invoices and reports within the shortest time possible so that you can spend time directing the growth of the business instead of spending time in the accounting department.
Quick Payments
This means that FreshBooks’ online invoicing system is effective in the payment cycle. It will let you send your invoices and get paid instantly and much faster than through more traditional means.
In addition, with payment accepted on an automatic recurring basis, there is no need to chase after late payments, thus enabling regular cash inflows.
Easy Access to Your Account
The software is web-based, which means that the user can log in from anywhere with an internet connection. Such flexibility enables one to view the funds or money position of his business from anywhere at any time.
Improved Cash Flow Management
Most of the time, you must be able to record and track your cash inflow with the help of auto invoicing and payment reminders provided in FreshBooks. This feature ensures that payments are made on time, thus enabling your business to have the cash needed to run.
Easy Integrations
Today, FreshBooks has seamless integrations with a number of commonly used business solutions, from CRM systems to payment processing services and accounting software. These integrations enhance your efficiency and operation and provide you with convenience by centralizing most of your activities.
Excellent Customer Support
At FreshBooks, you will be provided with excellent customer service support. When you require help either with orientation services or with a problem, this company’s customer service personnel will be helpful. You also have a choice to hire accounting services, assuming you do not wish to manage the software by yourself.
Cons of Using FreshBooks
Not Suitable for Large Businesses
With respect to its suitability for large companies, FreshBooks may not be suitable for big firms due to their complicated financial requirements.
However, if you need more detailed reports or a more elaborate component in invoice processing, you may definitely look for other solutions aimed at large-scale businesses.
Limited Accessibility to Users & Clients
The drawback of FreshBooks is that it is very limited in terms of the number of users and clients. As for the cost structures of the two plans, the firm only allows one user in each plan, and any other user will have to pay an extra fee.
The basic plans allow for only 5- 50 clients, depending on the plan you are using, and this can be a major issue if your business is growing.
Alternatives of FreshBooks
Suppose FreshBooks doesn’t meet all your business needs. In that case, there are several alternatives to consider.
However, if FreshBooks cannot suit your business needs, there are a few features and services that you can consider as follows:
- Zoho Books
- QuickBooks
- Xero
However, for firms that require such financial management options and reports, the NetSuite ERP system might prove perfect. Therefore, FreshBooks is well suited for SMBs, companies, freelancers, and businesses in the service sectors.
However, the best way to determine whether the application will help you execute your work is to highlight what it actually does and what it cannot do.
Conclusion
FreshBooks is a powerful cloud-based accounting software designed for freelancers, small businesses, and service-based industries. It simplifies invoicing, payment processing, time tracking, expense management, and financial reporting, making it easier for users to manage their business finances.
While FreshBooks offers an intuitive interface and automation features, it may have limitations, such as client restrictions in lower-tier plans and fewer advanced accounting features compared to QuickBooks. Despite these drawbacks, its ease of use, accessibility, and excellent customer support make it a great choice for businesses looking for hassle-free accounting solutions.
Frequently Asked Questions
Is FreshBooks suitable for large businesses?
FreshBooks is best suited for freelancers and small businesses. Larger companies may require more advanced accounting features and scalability, which FreshBooks lacks.
Can I use FreshBooks on my mobile device?
Yes! FreshBooks has a mobile app for iOS and Android, allowing users to create invoices, track expenses, and manage their finances on the go.
What should I do if my FreshBooks invoices aren’t sending?
First, check if the recipient’s email is correct and ask them to check their spam folder. If the issue persists, try resending the invoice or using a different email client.
Where to Download FreshBooks Best Accounting Software?
Downloading FreshBooks is simple and hassle-free. You can access it directly from the official FreshBooks website. Simply sign up for an account and choose the plan that best fits your business needs. FreshBooks is a cloud-based accounting solution, meaning there’s no need for a full software download—everything is accessible online. However, if you’re looking for mobile access, you can download the FreshBooks app from the Google Play Store (Android) or App Store (iOS) to manage your finances on the go.