Bill.com (also known as BILL) is a financial operations platform for small and midsize businesses (SMBs). It is a comprehensive, cloud-based software tool that streamlines your cash inflow and outflow processes.
BILL provides an integrated platform for bill payments, invoicing, accounts payable, and receivables—essentially, a place to do all your financial process management in one place.
Two years ago Divvy became part of the BILL portfolio, offering spend and expense management functionality to deliver more capabilities to help SMBs automate their financial operations.
For SMBs, BILL automates accounts receivable, accounts payable, electronic payment processing and billing, credit cards, and expense management to help businesses manage their cash inflows and outflows more efficiently.
Businesses can use BILL’s proprietary member network of millions to pay or get paid faster. It uses AI and machine learning to reduce tedious data entry and manual errors.
The platform also has an end-to-end option that connects businesses with suppliers and clients to assist them in streamlining their accounting process and managing their finances.
Bill.com is a business payment platform where the company provides a simple and secure way to create, review, approve or deny, and even pay bills on the go. It is available on desktops or through its mobile app, making it easier to access your accounts payable (AP) and accounts receivables (AR) from anywhere.
It promises to be a simple way for entrepreneurs and businesses to automate core accounting functions, allowing them to channelize their resources to operations, sales, and marketing.
BILL, an all-in-one expense management solution, comes up with a variety of features including automated approvals, customized user roles, international payments, and synchronization with accounting software like QuickBooks and Xero.
Using the dedicated mobile app, you can review and approve bills, check the status of your bill.com payments, and stay in the loop, regardless of where you are. Also, with Pay By Card, you can pay vendors by credit card, even if they don’t typically accept them.
Below are some powerful features that make Bill.com stand out from the competition which is packed with multiple innovative tools and advanced functionalities.
Accounts Payable Automation Bill.com streamlines payables with automated invoice capture, AI-driven approval workflows, and fast digital payments. Reduce manual data entry, prevent errors, and improve cash flow visibility with seamless integrations and real-time tracking. | Accounts Receivable Automation Bill.com accelerates cash flow with automated invoicing, smart reminders, and multiple payment options. Track customer payments in real-time, minimize overdue invoices, and sync directly with accounting software for effortless reconciliation. |
Spend & Expense Management Bill.com centralizes expense tracking with digital receipts, approval controls, and automated payment processing. Gain real-time visibility into spending, reduce fraud risks, and simplify reporting with seamless integration to financial systems. | Integration with Accounting Software Bill.com syncs bi-directionally with QuickBooks, Xero, Sage Intacct, and NetSuite, ensuring up-to-date financials. Reduce manual entry, automate reconciliations, and maintain accuracy across all ledgers. |
Automated Reconciliation Bill.com auto-matches payments and invoices, eliminating discrepancies and reducing month-end close time. Seamless data syncing ensures real-time financial accuracy across platforms. | Mobile Access Bill.com’s mobile app allows secure, on-the-go invoice approvals, payment processing, and cash flow monitoring. Stay in control anywhere with real-time alerts and mobile-friendly workflows. |
Customizable Approval Workflows Bill.com automates approval chains based on custom rules, ensuring compliance, preventing unauthorized payments, and reducing bottlenecks in invoice processing. | Secure Document Management Bill.com securely stores invoices, receipts, and contracts in a centralized, searchable database. Advanced encryption and access controls ensure data protection and audit readiness. |
Payment Flexibility Bill.com supports ACH, credit cards, checks, and international wire transfers, providing vendors multiple payment options. Automate disbursements and improve supplier relationships with timely payments. | Real-Time Reporting Bill.com delivers actionable insights with real-time dashboards, payment status tracking, and audit-ready reports. Improve decision-making with instant access to financial data. |
Optical Character Recognition (OCR) Bill.com’s AI-powered OCR extracts invoice details automatically, reducing data entry errors and speeding up processing times. Enhance efficiency with intelligent document scanning. | Fraud Detection Bill.com employs AI-driven anomaly detection, dual authentication, and role-based controls to safeguard against fraudulent transactions. Strengthen financial security with automated risk alerts. |
Audit Trail Bill.com maintains a complete audit trail of all transactions, approvals, and edits. Ensure compliance with real-time visibility into financial activities. | Recurring Payments Bill.com automates recurring vendor payments, reducing manual processing and ensuring timely transactions. Schedule and track payments with ease. |
Multi-Currency Support Bill.com supports international payments in multiple currencies, streamlining global transactions and reducing foreign exchange complexities. | API Integration Bill.com offers a robust API, enabling businesses to integrate custom workflows, automate financial tasks, and scale operations with seamless connectivity. |
With Bill.com’s robust API, businesses can connect financial systems, automate tasks, and expand operations smoothly.
Bill.com’s purpose-built, artificial-intelligence (AI)-enabled financial software platform creates seamless connections between its customers, suppliers, and clients.
Customers use the Bill.com platform to generate and process invoices, streamline approvals, make and receive payments, manage employee expenses, sync with their accounting systems, manage their cash and much more.
The platform also has an ability to spend and expense management customers to budget for, monitor, and approve employee expenses across organizations of all sizes – all in real time.
Bill.com’s platform enables its customers to pay their suppliers and collect payments from their clients. It acts as a control system for accounts payable, accounts receivable, and spend and expense management activities.
Businesses use Bill.com for a variety of reasons, which are as follows:
Bill.com (Divvy) streamlines the entire AP process by allowing cloud access for its users. The interface is very intuitive and makes it very simple to manage billing and payments. The platform provides a variety of benefits such as automating billing, synchronization, multi-currency functionality etc.
When a user signs up, the platform’s services sync to the user’s accounting software and bank accounts. Once logged in, users are able to see an overview of their pending approvals and payments.
Then with one click, users can get current progress updates about incoming payments and with just a few more clicks, you can make payments to your vendors and contractors.
As a result, Bill.com’s platform frees its customers from hectic financial operations and offers the following benefits to them:
If you want to transfer to a new payable automation solution, BILL is the best option for you. Below you’ll get to know how it works faster, answer your queries in just a single click and handle everything for you.
Let’s get started with Bill.com:
To find your account’s email address, do the following:
However, you can choose to add your bills Bill.com will extract the relevant information, such as the vendor’s name, due date, and amount, and store it in your account.
Undoubtedly, Bill.com, accounts payable invoice automation solutions (Transitioning to Accounts Payable Applications) is the first choice of users in their purchasing decision.
When evaluating different solutions, many buyers compare its competencies with others in different categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.
Stampli is an accounts payable automation solution that streamlines and optimizes AP workflows. It uses artificial intelligence and machine learning to automate accounts payable processes and implement unique patterns to simplify tasks like GL coding, approval workflows, and invoice verification.
Stampli provides complete visibility & control over your entire AP program, reducing the risk of errors, fraud, and compliance issues while making AP more efficient.
Plooto is a powerful accounts payable and receivable platform that helps a business gain total control and visibility into cash flow management. It supports 120,000+ vendors and suppliers, and 6000+ businesses, with enhanced financial controls that keep operating costs low.
Plooto facilitates faster AR and AP cycles, reduces errors, and lowers costs per transaction.
DocuWare provides cloud document management and workflow automation that enables a company to digitize and secure business documents, then optimize processes.
It also boasts self-learning intelligent indexing to match invoices with related P.O.’s. DocuWare is a great solution to support your mobile workforce and securely archive your critical forms.
Spendesk is an all-in-one spend management platform for modern accounting teams that helps to easily verify your business and load funds to your Spendesk wallet from any existing bank account.
A one-click feature can export all payments and receipts to your preferred integration.
It offers a 7-in-1 solution that covers corporate cards, expense reimbursements, budgets, approvals, reporting, compliance, and pre-accounting.
Spendesk is designed to make every employee accountable for the company’s financial health where they can request funds, submit receipts, and pay securely with the Spendesk app.
QuickBooks is a family of powerful SaaS financial management and accounting solutions designed for small and mid-sized businesses owners, stakeholders and entrepreneurs. QuickBooks offers four cloud-based solutions (Simple Start, Essentials, Plus, Advanced) for different company needs.
It is considered as a scalable and flexible accounting platform with a powerful suite of tools such as bookkeeping, analytics, invoicing and payments, receipt capture, expense management, payroll, mileage and time tracking, visual cash flow and much more.
Bill.com has an ability to automate the entire accounts payable process. Users have found that they can easily scan vouchers to the website, assign them to vendors, and code them to the appropriate chart of accounts.
The software also offers automated approvals, a voucher image library, and the option to facilitate ACH payments or cut physical checks.
By digitizing the entire AP process, you have successfully moved your entire Accounts Payable function to the cloud using Bill.com, eliminating the need for a physical AP department.
Below are some pros and cons of Bill.com; let’s have a look:
Pros✅ | Cons ❌ |
● User-Friendly Interface-The platform is easy to use on both desktop and mobile, with intuitive features. | ● Limited Reporting Options-Bill.com has few built-in reports, and users often rely on external tools like spreadsheets for in-depth analysis, such as comparing monthly expenditures by category. |
● Expense Auto-Categorization-Automatically categorizes expenses, making it easy to track and manage them. | ● Inadequate Dashboard-The platform lacks a comprehensive dashboard, making it hard to get an at-a-glance view of expenses across various categories. |
● Email Reminders-Sends reminders for outstanding expenses, helping users stay organized and timely. | ● Challenging Setup for Subsidiaries-Setting up subsidiaries is complicated, with limited options for consolidated views across multiple entities. |
● Good Integration with Accounting Software-Integrates smoothly with major accounting software like QuickBooks and NetSuite. | ● Limited Invoice Scanning Functionality-The upload process for invoices is cumbersome, and scanned invoices do not always detect vendors automatically. |
● Third-Party Compatibility-Works well with third-party systems, such as Hybrent, for additional functionalities like purchase order management. | ● Minimal Customer Support Options-Support is limited to chat, with no phone support option, which can be challenging for new users. |
● Automated Bill Processing-Automates many parts of bill processing, reducing time spent on manual tasks. | ● Phishing Vulnerability-Can be vulnerable to phishing attacks; policies for verifying changes to e-payments are essential to prevent fraud. |
● Vendor e-Payment Options-Vendors can sign up to receive electronic payments, simplifying payment processes. | ● Complex Document Editing-Limited editing options for uploaded documents, which may hinder users needing to make quick modifications. |
● Audit Trail-Offers an audit trail for tracking user activities, helpful for accountability and reconciling transactions. | ● Limited Invoice Modification-Modifying invoices within the platform could be improved to allow for more detailed editing. |
● Detailed Data Sync-Syncs seamlessly with the general ledger and allows charging to various locations, departments, and types of expenses. | ● Higher Learning Curve for New Users-Some users find the platform challenging to learn initially, especially without direct call support. |
● Centralized Platform-BILL, Divvy, manages all accounts payable and accounts receivable functions in one place, providing a comprehensive view of cash flow. It has a centralized payment management feature which makes it easier to process the bills and pay the vendors. Also, the software can help you to track and control financial records and perform audits. | ● Sync errors-Several customers reported difficulty getting BILL to sync with platforms like QuickBooks Online, Sage Intacct, and NetSuite. When you try to integrate your accounting software, it may mess up your historical client data, leading to a major financial crisis. |
● Improved Vendor Relationships-Bill.com automates vendor payments, reduces late fees, and strengthens supplier/vendor relationships. It streamlines invoice processing, approval, and payment, saving time and reducing errors. | ● Delayed Payments-Customers complained that the software can take a long time when you make international payments via BILL. It has extremely slow payment processing times and that payment delays are sometimes more than a week for international vendors. Such delays and a lack of visibility into the status of international payments prevent its customers from making timely payments to their suppliers. |
● Robust Reporting-BILL provides detailed insights into spending, cash flow management, and vendor performance, enabling you to make informed decisions for your business. | ● Limited features for Complex Accounting-Bill.com may not offer advanced features required for complex accounting needs, such as multi-entity consolidation or specialized industry-specific functions. |
Bill.com offers enterprise-level fraud protection and protects your data with the same encryption used by banks. As all payments go through a user’s Bill.com account, bank account and routing numbers are not exposed.
The platform also employs firewalls and intrusion-detection devices to prevent unauthorized access to servers. By using Bill.com, you can remove the need for physical checks, which in itself eliminates the possibility of check fraud. So yes, Bill.com takes many important measures to ensure it is a safe and secure option for you & your company.
Here’s a detailed breakdown of Bill.com’s pricing plans and features, explained in simple terms:
Plan | Essentials | Team | Corporate | Enterprise |
Monthly Cost | $45 per user | $55 per user | $79 per user | Custom (depends on specific needs) |
Best For | Small businesses that only need basic bill pay or invoicing. | Growing teams needing some workflow controls. | Midsize companies with more complex needs. | Large businesses needing tailored solutions. |
Accounts Payable | Basic AP tools (pay bills, view records). | More controls (basic approval workflows). | Advanced AP tools (customizable workflows). | Fully customized AP tools with extra controls. |
Accounts Receivable | Basic AR tools (send invoices, track payments). | Basic AR + approval options. | Advanced AR workflows, with custom controls. | Fully customized AR with extra features. |
Syncing with Accounting Software | Syncs with QuickBooks, Xero. | Also syncs with more platforms. | Extra syncing features for smoother integration. | Custom syncing with in-depth integrations. |
Approval Policies | Limited approvals setup. | Standard options for approval flows. | Full approval policy customization. | Fully customizable for complex workflows. |
Document Storage | Stores digital copies of bills/invoices. | Stores documents and keeps them organized. | Same as Team, but with more document controls. | Full document control with added customization. |
Expense Management | Not available. | Not available. | Optional (can add expense tracking). | Full customization with Divvy integration (expense management). |
Audit Trails | Limited history tracking. | Basic tracking of changes and actions. | Full tracking of all actions in the system. | Full tracking plus additional reporting. |
Payment Options | ACH (bank transfer), credit card, checks. | Same as Essentials. | Same as Essentials. | Same as Essentials, with more control options. |
International Payments | Available (extra fees may apply). | Available (extra fees may apply). | Available (extra fees may apply). | Available, with flexible options. |
Customer Support | Basic support | Standard support | Priority support | Dedicated, high-level support. |
Here’s a list of some features offered by Bill.com:
A detailed comparison of Bill.com against its competitors, focusing on automation, compliance, scalability, and user support, offering businesses a comprehensive guide to choosing the best software solution.
Core Features & Functionality: Bill.com vs. Competitors
Compares Bill.com with its competitors based on core features and functionality, helping businesses evaluate which accounting software offers the best tools and capabilities for their needs. It highlights key functionalities to assist in choosing the right solution.
Software | Core Features & Functionality |
Stampli | AI-powered invoice processing and approval workflows. |
Tipalti | Global AP automation, supplier management, and tax compliance. |
AvidXchange | AP automation with invoice processing and payment management. |
Melio Payments | Simplifies AP/AR with credit card and bank transfer payments. |
Routable | Automates invoice management, payments, and disbursements. |
Plooto | AP/AR automation with ACH and cross-border payment support. |
Spendesk | Spend management with AP automation and corporate cards. |
DocuWare | Automates document management and invoice processing. |
Plate IQ | Automates invoice data extraction and approval workflows. |
Usability & User Experience: Bill.com vs. Competitors
Compares Bill.com with its competitors based on usability and user experience, highlighting how intuitive and efficient each software is for users. It helps businesses determine which accounting software offers the best ease of use and interface for their needs.
Software | Usability & User Experience |
Stampli | Easy invoice approval with quick access to data. |
Tipalti | Automated workflows, but complex for new users. |
AvidXchange | User-friendly dashboard for invoice management. |
Melio Payments | Simple interface for bill payments and vendor management. |
Routable | Clean UI focused on invoicing and payments. |
Plooto | Easy-to-navigate design with automation. |
Spendesk | Intuitive layout with strong workflow automation. |
DocuWare | Simple, but requires time for customization. |
Plate IQ | Easy invoice processing with automated data entry. |
Automation & AI Features: Bill.com vs. Competitors
Compares Bill.com with its competitors based on their automation and AI features, helping businesses evaluate which accounting software best streamlines processes and leverages advanced technology for efficiency.
Software | Automation & AI Features |
Stampli | AI-driven invoice processing and approval workflows. |
Tipalti | Automates supplier onboarding, invoice processing, and global payments. |
AvidXchange | AI-driven invoice capture, approval workflows, and payment processing. |
Melio Payments | Automates bill payments, recurring invoicing, and ACH transfers. |
Routable | Automates invoice approvals, payments, and accounting software integration. |
Plooto | Automates vendor payments, approvals, and reconciliation. |
Spendesk | Automates expense reporting and approval workflows. |
DocuWare | AI for invoice processing and approval workflows. |
Plate IQ | AI for invoice data entry and approval workflows. |
Integration & Compatibility: Bill.com vs. Competitors
Compares Bill.com with its competitors based on integration and compatibility, helping businesses evaluate how well each software connects with other tools and systems to ensure seamless workflows. It also guides users in choosing the best accounting software based on their integration needs.
Software | Integration & Compatibility |
Stampli | Integrates with QuickBooks, Xero, NetSuite. |
Tipalti | Integrates with NetSuite, QuickBooks, SAP, Microsoft Dynamics. |
AvidXchange | Integrates with Sage Intacct, Microsoft Dynamics, NetSuite. |
Melio Payments | Integrates with QuickBooks. |
Routable | Integrates with QuickBooks, Xero, NetSuite. |
Plooto | Integrates with QuickBooks, Xero. |
Spendesk | Integrates with QuickBooks, Xero, NetSuite. |
DocuWare | Integrates with SAP, Microsoft Dynamics. |
Plate IQ | Integrates with QuickBooks, Xero, NetSuite. |
Security & Compliance Feature: Bill.com vs. Competitors
Compares Bill.com with its competitors based on security and compliance features, helping businesses determine which accounting software offers the best protection and regulatory adherence for their needs. It highlights key security measures, compliance capabilities, and risks associated with each platform.
Software | Security & Compliance |
Stampli | SOC 2 Type II, bank-level encryption. |
Tipalti | SOC 2 Type II, PCI-DSS, encrypted transactions. |
AvidXchange | SOC 2 Type II, data encryption, access control. |
Melio Payments | PCI-compliant, encrypted transactions. |
Routable | PCI-DSS, encrypted transactions. |
Plooto | SOC 2 Type II, SSL encryption. |
Spendesk | SOC 2 Type II, bank-level encryption. |
DocuWare | SOC 2, AES encryption. |
Plate IQ | SOC 2 Type II, bank-level encryption. |
Cost & Pricing Structure: Bill.com vs. Competitors
Compares Bill.com with its competitors based on cost and pricing structure, helping businesses understand the financial implications of choosing the right accounting software for their needs. It evaluates pricing models, value for money, and overall affordability.
Software | Cost & Pricing Structure |
Stampli | Custom pricing based on business size and volume. |
Tipalti | Starts at $299/month. |
AvidXchange | Custom pricing based on business needs. |
Melio Payments | Free for basic functions, paid plan for advanced features. |
Routable | Starts at $75/month. |
Plooto | Starts at $25/month. |
Spendesk | Starts at $149/month. |
DocuWare | Custom pricing based on user needs. |
Plate IQ | Starts at $49/month. |
Scalability & Flexibility: Bill.com vs. Competitors
Compares the scalability and flexibility of Bill.com against its competitors, helping businesses understand which accounting software can grow and adapt to their needs. It evaluates how each software handles business expansion and changing requirements.
Software | Scalability & Flexibility |
Stampli | Scales well with automation and complex invoicing. |
Tipalti | Built for large enterprises, supports global payments. |
AvidXchange | Scalable for mid to large enterprises with flexible workflows. |
Melio Payments | Flexible for small businesses, scales with growth. |
Routable | Flexible with multi-payment options, supports scalability. |
Plooto | Scales with business growth, supports global payments. |
Spendesk | Flexible, scales with spend management and approval workflows. |
DocuWare | Scalable document management, integrates with financial systems. |
Airbase | Scalable for various business sizes, supports spend management. |
Customer Support & Service Comparison: Bill.com vs. Competitors
Compares the customer support and service features of Bill.com and its competitors, helping businesses determine which accounting software offers the best support for their needs. It evaluates response times, available channels, and overall service quality.
Software | Customer Support & Service |
Stampli | Dedicated support with live chat and email. Highly responsive. |
Tipalti | 24/7 global support via phone and email. Proactive assistance. |
AvidXchange | 24/7 support, email, and phone. Efficient issue resolution. |
Melio Payments | Support via chat, email, and phone. Fast response times. |
Routable | Live chat and email support. Quick resolution for transactions. |
Plooto | Phone, email, and chat support. Responsive to payment process issues. |
Spendesk | Chat and email support. Fast, knowledgeable responses. |
DocuWare | 24/7 support via phone and email. Focused on document management issues. |
Plate IQ | Email and phone support. Quick issue resolution. |
Airbase | Responsive support via email, phone, and chat. Efficient resolution. |
Reporting & Analytics: Bill.com vs. Competitors
Compares Bill.com with its competitors based on their reporting and analytics capabilities, helping businesses assess which accounting software offers the best insights and data management for decision-making.
Software | Reporting & Analytics |
Stampli | Real-time analytics for accounts payable. |
Tipalti | Detailed financial and transaction-level reporting. |
AvidXchange | Robust tracking and transaction analysis. |
Melio Payments | Limited reporting features. |
Routable | Consolidated financial reporting for payments. |
Plooto | Basic reporting with integrated expense tracking. |
Spendesk | Consolidated financial reporting for expenses. |
DocuWare | Document management with financial reporting integration. |
Plate IQ | Invoice processing with reporting features. |
Airbase | Transaction-level reporting with spend management. |
Market Reputation & Reviews: Bill.com vs. Competitors
Compares Bill.com with its competitors based on market reputation and customer reviews, providing insights into user satisfaction and helping businesses choose the most reliable accounting software. It highlights feedback on performance, features, and overall reputation to guide decision-making.
Software | Market Reputation & Reviews |
Stampli | 8.0 rating, 90% satisfaction. |
Tipalti | 2.9 stars, 4 reviews on Gartner. |
AvidXchange | Strong AP automation reputation. |
Melio Payments | No specific ratings found. |
Routable | No specific ratings found. |
Plooto | No specific ratings found. |
Spendesk | No specific ratings found. |
DocuWare | No specific ratings found. |
Plate IQ | No specific ratings found. |
Airbase | No specific ratings found. |
Implementation Time & Ease: Bill.com vs. Competitors
Compares Bill.com with its competitors based on implementation time and ease, helping businesses evaluate how quickly and smoothly each software can be set up. It provides insights to guide the decision on which accounting software is the best fit for your business needs.
Software | Implementation Time & Ease |
Stampli | 2-3 weeks for full integration. |
Tipalti | 3-4 weeks, especially for global payments. |
AvidXchange | 3-4 weeks depending on workflow complexity. |
Melio Payments | Typically 1-2 weeks for small businesses. |
Routable | 1-2 weeks for invoice and payment processing. |
Plooto | 1-3 weeks for small to mid-sized businesses. |
Spendesk | Setup takes 2-3 weeks with support. |
DocuWare | 2-4 weeks depending on customization. |
Plate IQ | 1-2 weeks for AP automation setup. |
Airbase | Setup typically takes 2-3 weeks. |
Multi-User & Team Collaboration Feature: Bill.com vs. Competitors
Compares Bill.com with its competitors based on the multi-user and team collaboration features, helping businesses assess which accounting software best supports teamwork and collaboration. It highlights the ease of managing multiple users, permissions, and team interactions within each platform.
Software | Multi-User & Team Collaboration |
Stampli | AI-powered approval workflow for team collaboration on invoices. |
Tipalti | Customizable workflows and multiple user access for global teams. |
AvidXchange | Role-based permissions and approval workflows for team collaboration. |
Melio Payments | Multiple user access for payment approvals and responsibility delegation. |
Routable | User roles and approval workflows for payment process collaboration. |
Plooto | Multi-user access with customizable approval workflows for teams. |
Spendesk | Real-time expense management with multi-user access and approval. |
DocuWare | Document management for multiple users to access and approve. |
Airbase | Multi-user access with approval workflows for streamlined team collaboration. |